Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Bertera Nissan

Auburn, MA

not yet
rated
1,431 Reviews
Call Dealership (866) 732-3016

569 Oxford St S

Auburn, MA

01501

Directions

By Type

1,431 Reviews of Bertera Nissan

January 17, 2023

Friendly, courteous, and professional staff was very thorough and completed necessary repairs as promised. Excellent experience! More

by king_davey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
(The Shuttle Guy) Larry Kaplan
Report | Print
Jan 19, 2023 -

Bertera Nissan responded

King_davey, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

January 16, 2023

Great service, professionalism, and communication! Loved the video showing the necessary repairs and parts in good shape. You have a return customer here. More

by Julie Hayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo Cossin
Report | Print
Jan 19, 2023 -

Bertera Nissan responded

Hi Julie Hayes! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 16, 2023

The staff here is very knowledgeable and always fully explains thing before they do anything. More

by a.w3lls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Ryan, Caitlin Violette
Report | Print
Jan 19, 2023 -

Bertera Nissan responded

Hi A.w3lls, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

January 14, 2023

Service sucks! Way to long a wait for nothing! 4 or 5 hours for an oil change is crazy and downright wrong! More

by Nunya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Plaszewski, Caitlin Violette
Report | Print
Jan 19, 2023 -

Bertera Nissan responded

Hi Nunya, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (508) 832-9611. We look forward to hearing from you.

January 14, 2023

My needs are being met. I do not get treated disrespectfully. I am treated with respect. More

by Jani
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amir Abnoos, Caitlin Violette
Report | Print
Jan 19, 2023 -

Bertera Nissan responded

Jani, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bertera Nissan, Inc.. If you have any further questions, please give us a call. We're always happy to help!

January 12, 2023

Dealer was able to resolve on going issues the second time around. Also appreciate video and text updates. More

by jeffpro18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo Cossin from Service
Report | Print
Jan 18, 2023 -

Bertera Nissan responded

Jeffpro18, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

January 12, 2023

Great experience, friendly stuff , knowledgeable, they offered ride to work and back ! Great overall, thank you More

by SKLIROS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
Report | Print
Jan 18, 2023 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

January 09, 2023

Friendly, helpful and fair. Hans was easy to work with and the service department took care of a small issue in short notice. More

by jwbrookly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hans Jorgensen, Abby, Amir Abnoos
Report | Print
Jan 17, 2023 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

January 08, 2023

Very professional and courteous service technicians. Caitlin is awesome. Keeps me informed on what’s going on and gives me the best advice on how to care for my car. I also love the videos that are done More

by JRAMIREZ40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski, John Upham, Alexandria Callahan, (The Shuttle Guy) Larry Kaplan, Caitlin Violette
Report | Print
Jan 17, 2023 -

Bertera Nissan responded

Jramirez40, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 07, 2023

They know what they’re doing. Thanks for the good service. They listen to you when you have mechanical problems More

by elaine510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski, John Upham, Alexandria Callahan, Caitlin Violette
Report | Print
Jan 18, 2023 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

1
...
12
13
14
...
144