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Bertera Nissan

Auburn, MA

4.1
1,431 Reviews
Call Dealership (866) 732-3016

569 Oxford St S

Auburn, MA

01501

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1,431 Reviews of Bertera Nissan

October 26, 2022

We had work done that was covered by enterprise they did on oil change and tire rotation without approval and still charged me for the job we did not agree to do because they had already done it before they More

by k.hidenfelter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No idea who I dealt with
Report | Print
Oct 29, 2022 -

Bertera Nissan responded

K.hidenfelter, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. The oil change and tire rotation were requested when the vehicle was brought in for service. This concern needs to be brought up with your Enterprise Maintenance plan. If you have any other questions for our dealership you can give us a call at 1-508-832-9611. Thank you.

October 26, 2022

You are very polite and I would recommend Bertera Nissan to anyone looking for a good quality vehicle More

by bgoding111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
Report | Print
Oct 29, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 25, 2022

I could friend ly top notch service. Would definitely recommend to family and friends. I was treated fairly and with respect from the time i entered the dealership and through the whol More

by TOMSPAULSEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Azizi, Amir Abnoos
Report | Print
Oct 29, 2022 -

Bertera Nissan responded

Tomspaulsen, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

October 24, 2022

Everyone was helpful , Dennis makes sure everything runs smoothly. They explain everything that needed to be done More

by ROBERT.2468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
Report | Print
Oct 29, 2022 -

Bertera Nissan responded

Robert.2468, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

October 23, 2022

Customer service was excellent ,Catlin did get me in quick and probably take an hour she was right More

by TNA3STARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
Report | Print
Oct 26, 2022 -

Bertera Nissan responded

Tna3stark, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! We look forward to your next visit! Take care!

October 21, 2022

Everyone was really friendly and the work was done quickly but with care. Thank you! More

by DUVARNEYJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
Report | Print
Oct 26, 2022 -

Bertera Nissan responded

Hi Duvarneyj, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 20, 2022

Quick and easy my first service and was surprised it was free that was amazing More

by TOMLAVALLEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Upham
Report | Print
Oct 26, 2022 -

Bertera Nissan responded

Tomlavallee, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 20, 2022

You did all in time for me to get to my appointment . Thank you for your help More

by babek117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theo Cossin
Report | Print
Oct 26, 2022 -

Bertera Nissan responded

Hi Babek117, thank you so much for your positive comments about Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 18, 2022

Friendly service . Worked with us to by the new car, I would recommend. The end More

by bumlabelle
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Azizi
Report | Print
Oct 26, 2022 -

Bertera Nissan responded

Bumlabelle, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

October 17, 2022

I have always brought my cars here fro service. Within the last 6 months I feel like this department has not been very efficient. I never see the same faces either. This time I had to fill my own t More

by rosariasutton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
Report | Print
Oct 19, 2022 -

Bertera Nissan responded

I apologize that you did not have an exceptional experience with our service department. Your air pressure should have definitely been filled to proper spec. As for balancing your tires, we only do this upon request from the customer as it does cost extra. If you would like to stop by and get a proper oil change sticker you are more than welcome to at any time/day that is convenient for you. Thank you for your feedback. Have a great day.

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