Bertera Nissan

Scheduling was easy and service happened quickly. However, was promised a shuttle to work after I dropped of my car, but had to wait over an hour and the shuttle still hadn't arrived. Ended up callin However, was promised a shuttle to work after I dropped of my car, but had to wait over an hour and the shuttle still hadn't arrived. Ended up calling a Lyft and missing several meetings at work. Also, they didn't replace the air filters like they said they would and never mentioned that when I picked up the vehicle. More

Very friendly service receptionist! The only issue is the wait time for a checkup. The waiting area has all the amenities to make the wait somewhat tolerable. The only issue is the wait time for a checkup. The waiting area has all the amenities to make the wait somewhat tolerable. More

Caitlyn was very courteous and kind when she explained the extensive electrical repairs that my car needed. She knew before calling me that I wasn't going to like the news she had for me but she did her the extensive electrical repairs that my car needed. She knew before calling me that I wasn't going to like the news she had for me but she did her job regardless. Caitlyn didn't wait for me to have a complete meltdown, she started talking about trading "Christine" in for a newer car that wouldn't lock me out, she asked me to hold while she went to speak with someone in the salesroom. Caitlyn assured me that there were several cars in the lot that would work for me and asked me to come in and meet with Mick to go over my options. Mick, as well as Amir, were so kind and understanding as I explained my situation. I found a car with their help....yay!! The few issues I have found wrong with the car have been fixed. I am a happy owner of a fully loaded Certified preowned Nissan Rogue for the 4th time!! More

Great customer service, staff is very pleasant. Dealership is kept very clean , felt very welcome ! I will be recommending family and friends for sure ! Dealership is kept very clean , felt very welcome ! I will be recommending family and friends for sure ! More

Jose was great in giving the appropriate information and helped us throughout the process. The deal breaker was he helped us get a great reference for the auto Insurance. helped us throughout the process. The deal breaker was he helped us get a great reference for the auto Insurance. More

My wait time was supposed to be 45 minutes for a inspection sticker and it took 90 minutes inspection sticker and it took 90 minutes More

Al & Amir were great they did everything possible to get me the car I wanted at a good price, and it was actually fun to purchase a car at Bertera Nissan. me the car I wanted at a good price, and it was actually fun to purchase a car at Bertera Nissan. More

Service department personnel are amazing. Friendly, helpful, and knowledgeable. Also completed the work more quickly than the original estimate. Friendly, helpful, and knowledgeable. Also completed the work more quickly than the original estimate. More

The customer service was great, they made my first time buying a car in the USA a hassle free experience. Compared to other dealers they got my registration done in days using my international license!!! buying a car in the USA a hassle free experience. Compared to other dealers they got my registration done in days using my international license!!! More

Kyle was very helpful, pleasant and we had a great experience with our first purchased with Bertera! experience with our first purchased with Bertera! More