Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Bertera Nissan

Auburn, MA

not yet
rated
1,431 Reviews
Call Dealership (866) 732-3016

569 Oxford St S

Auburn, MA

01501

Directions

By Type

1,431 Reviews of Bertera Nissan

October 13, 2022

Caitlin and Bertera are always pleasant and willing to help, and take care of any needs that I have. More

by EchoEJB75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski, (The Shuttle Guy) Larry Kaplan, Caitlin Violette
Report | Print
Oct 18, 2022 -

Bertera Nissan responded

Echoejb75, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bertera Nissan, Inc.. We hope to see you soon!

October 13, 2022

Courtesy from the service staff, they went above and beyond the initial issue and found an additional issue with the truck and added it to my warranty. More

by klgermain818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
Report | Print
Oct 18, 2022 -

Bertera Nissan responded

Hi Klgermain818, thank you so much for your positive comments about Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 13, 2022

We are customers of Bertera. Everyone is always professional, helpful and friendly! The service that we have had done is always well done. We are pleased with Bertera! More

by fredericks965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
Report | Print
Oct 18, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2022

Long time to get my car back, and then when I went to pick it up no one was there at the service desk and I had to wait around until a salesperson noticed me and helped me. More

by maddiem8400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Theo helped me- he was fine.
Report | Print
Oct 18, 2022 -

Bertera Nissan responded

Maddiem8400, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (508) 832-9611. We look forward to hearing from you.

October 10, 2022

Very smooth process. Nice sales person (his name Al). If anyone looking for new or used car, Bertera dealership is good choice. More

by yvoloshin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Azizi
Report | Print
Oct 18, 2022 -

Bertera Nissan responded

Yvoloshin, we are so happy to read such a great review about Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2022

Everyone is very personable here at Nissan! They are always willing to go the extra mile to help the customer out. More

by THAGGERRY307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Anglin, Dennis Plaszewski, Caitlin Violette
Report | Print
Oct 18, 2022 -

Bertera Nissan responded

Hi Thaggerry307, thank you so much for your positive comments about Bertera Nissan, Inc.! We look forward to your next visit! Take care!

October 10, 2022

Description of service was unclear. Was threatened that my car would not be given to me because I didn’t pay a fee that should have been covered under my warranty. Bertera couldn’t get More

by Ryan_grady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Natasha Pellot
Report | Print
Oct 10, 2022 -

Ryan_grady responded

Very disappointed with service

Oct 18, 2022 -

Bertera Nissan responded

Ryan_grady, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (508) 832-9611. We look forward to hearing from you.

October 10, 2022

They were honest about what my car needed for repairs, and quick to complete the repairs! Theo was great to work with! More

by EmilyH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theo
Report | Print
Oct 18, 2022 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2022

Hans was great! Highly recommend. He got me into my brand new Rogue with ease. Love it!! More

by amtmc98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Anglin, Hans Peter Jorgensen, Dwayne Spence, Al Azizi, Anthony Thompson, Kyle Ryan
Report | Print
Oct 18, 2022 -

Bertera Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

October 09, 2022

Got a flat tire the previous day and the Bertera Service team fit me into their schedule quickly with great customer service throughout my whole experience there. More

by Jricard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Caitlin Violette
Report | Print
Oct 18, 2022 -

Bertera Nissan responded

Jricard, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...
26
27
28
...
144