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Bertera Nissan

Auburn, MA

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rated
1,431 Reviews

569 Oxford St S

Auburn, MA

01501

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1,431 Reviews of Bertera Nissan

October 08, 2022

They have been super kind and thorough in there service for many years, were a total Nissan family! More

by FREDRWARNER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Theo , Dennis Plaszewski, Bob Fitzsimmons, (The Shuttle Guy) Larry Kaplan, Caitlin Violette
Oct 13, 2022 -

Bertera Nissan responded

Fredrwarner, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

October 07, 2022

I waited for 2 1/2 hours for a simple oil change and tire rotation. There were no updates during my wait either. When I saw my car waiting in the bay for pickup, I went to the counter and was given no apol More

by dancef150
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Alexandria Callahan
Oct 13, 2022 -

Bertera Nissan responded

Dancef150, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (508) 832-9611 at your earliest convenience and we will do our best to resolve this with you.

October 06, 2022

Always professional, haven't been disappointed, friendly, Service is fast and my vehicle always runs excellent, afterwards. More

by skater001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski, Alexandria Callahan
Oct 13, 2022 -

Bertera Nissan responded

Hi Skater001, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

October 06, 2022

Everyone was very kind and helpful. I was able to call and check on the progress of my car and they gave me a response very quickly. More

by marilyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski, Caitlin Violette
Oct 10, 2022 -

Bertera Nissan responded

Hi Marilyn, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

October 05, 2022

Very happy with my purchase. Great price and well taken care of. Highly recommend. Would buy from them again. More

by jimbotabe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad., Hans Peter Jorgensen
Oct 10, 2022 -

Bertera Nissan responded

Jimbotabe, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

October 05, 2022

This is my 2nd negative review. 1st can’t be found on their site. I was lied to by the financial person Mike at Bertera Nissan. He told me that he could only give me $15k for my More

by Playmore2021
Recommend Dealer
No
Employees Worked With
Hans Peter Jorgensen, Amir Abnoos
Oct 13, 2022 -

Bertera Nissan responded

Thank you for letting us know about your recent visit to Bertera Nissan, Inc..

October 05, 2022

Good job i am very happy i belive its best dealer thank you very much More

by Endritbela
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dwayne Spence
Oct 10, 2022 -

Bertera Nissan responded

Hi Endritbela, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 05, 2022

Im very happy with the service. They are great at the desk. They explain everything before the service is done. Caitlin is awesome! More

by Missy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan, Caitlin Violette
Oct 10, 2022 -

Bertera Nissan responded

Missy, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

October 04, 2022

Had a great experience with Hans! He worked with us for several months while we waited for the car to arrive. He was respectful of our busy schedules and was kind through the process More

by TS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Peter Jorgensen
Oct 10, 2022 -

Bertera Nissan responded

Hi Ts, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 04, 2022

I walked into the service department because all of my emergency lights came on you had 3 people sitting at the desk and said “we close in an hour” not good way to run a dealership More

by Sean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dwayne Spence
Oct 10, 2022 -

Bertera Nissan responded

Hi Sean, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please give our Service Manager, Dennis a call at 1-508-832-9611 to further address this. Thank you.

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