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Bertera Nissan

Auburn, MA

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1,431 Reviews

569 Oxford St S

Auburn, MA

01501

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1,431 Reviews of Bertera Nissan

March 18, 2023

The dealership was very helpful and has great customer service skills. Although I had a situation that was an anomaly, Caitlin and staff was able to complete the fix. More

by KENNETHNOISETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha Pellot, Amir Abnoos, Dennis Plaszewski, Caitlin Violette
Mar 28, 2023 -

Bertera Nissan responded

Thank you Kenneth for your kind words about our dealership and Caitlin!! If you have any further questions, please give us a call. We're always happy to help!

March 18, 2023

Very attentive and friendly personnel. Theo was tremendously helpful and made sure everything worked out. Alexandria is always awesome. More

by Tasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of the Mechanics, Dennis Plaszewski, Alexandria Callahan, (The Shuttle Guy) Larry Kaplan, Caitlin Violette
Mar 28, 2023 -

Bertera Nissan responded

Tasha, we are so happy to hear that you had a great experience with our service department. I am glad to hear that Theo and Ali were able to provide you with excellent service! If you have any further questions, please give us a call. We're always happy to help!

March 15, 2023

They took me in for state inspection with minimal waiting. Polite, professional and detail oriented. More

by JMOORE349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski, John Upham
Mar 17, 2023 -

Bertera Nissan responded

Jmoore349, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bertera Nissan, Inc.. If you have any further questions, please give us a call. We're always happy to help!

March 15, 2023

Professional and friendly staff. They prioritize all their customers. They provide good services, and they are dependable. More

by nyedeh78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Rybacki, Dennis Plaszewski, John Upham, Alexandria Callahan, (The Shuttle Guy) Larry Kaplan, Caitlin Violette
Mar 18, 2023 -

Bertera Nissan responded

Nyedeh78, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 14, 2023

Caitlin was very personable and made the whole experience stress free and comfortable. The work was done quickly and accurately. More

by c.welsh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
Mar 17, 2023 -

Bertera Nissan responded

Hi C.welsh1, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

March 14, 2023

Caitlin went out of her way to help with everything. She made sure I understood everything. When the parts came in she followed up to make my appointment. More

by BUDANDROSEANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
Mar 17, 2023 -

Bertera Nissan responded

Hi Budandroseanderson, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

March 14, 2023

This is the third vehicle I’ve purchased from Bertera Nissan. The Bertera Nissan sales team and service team are both great to deal with. More

by JennOM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hans Peter Jorgensen
Mar 14, 2023 -

JennOM responded

Thank you!!

Mar 17, 2023 -

Bertera Nissan responded

Jennom, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

March 12, 2023

Both Sales associates that worked with us Kyle and John were professional and helpful everyone that we have worked with at Bertera have always been friendly and helpful this was our third vehicle that More

by EMETCALFE70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha Pellot, Amir Abnoos, Dennis Plaszewski, John Upham, Alexandria Callahan, (The Shuttle Guy) Larry Kaplan, Caitlin Violette
Mar 15, 2023 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 10, 2023

Did a recall. Identified another issue on exhaust clamps. Fixed at reasonable rate. Service people were personable/nice. More

by coreenjanepierce
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
Mar 15, 2023 -

Bertera Nissan responded

Hi Coreenjanepierce, thank you so much for your positive comments about Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

March 09, 2023

Jim is excellent to do business with. My Kicks SR has a radio and Sirius XL. On two occasions Jim has showed me how the radio, telephone and, GPS work. Before I left their complementary More

by Mjchenaille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Mar 15, 2023 -

Bertera Nissan responded

Mjchenaille, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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