Bertera Nissan
Auburn, MA
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1,431 Reviews of Bertera Nissan
Every time I go here the service department is always on the ball. Just went in for a sticker and had a bad bulb. Got a $70 bulb for no charge. the ball. Just went in for a sticker and had a bad bulb. Got a $70 bulb for no charge. More
Poor customer service! I was made to feel extremely uncomfortable.Awkward,embarrassed ,etc etc.I hope to NEVER step foot near those people again . I was made to feel extremely uncomfortable.Awkward,embarrassed ,etc etc.I hope to NEVER step foot near those people again . More
Very convenient. Service manager Dennis is the best. Get in and out in a reasonable amount of time Service manager Dennis is the best. Get in and out in a reasonable amount of time More
Very professional, polite. I was pleased and surprised at a video recorded inspection and the key they completed for me works well. I was pleased and surprised at a video recorded inspection and the key they completed for me works well. More
Nick at the service center was great. Everyone was friendly, personable and helpful. I was able to pick my car up shortly after agreements Everyone was friendly, personable and helpful. I was able to pick my car up shortly after agreements More
I can not recommend the revive department enough! !!! Dennis and Caitlyn have gone above and beyond for me on numerous occasions most recently getting me some new tires and fixing my rims. Great commu !!! Dennis and Caitlyn have gone above and beyond for me on numerous occasions most recently getting me some new tires and fixing my rims. Great communication :) THE SALES DEPARTMENT- I have other words for. DWAYNE, just an up-sellers of “tire and rim” service package. When it came time to use I had to advocate for myself and what I was SOLD when purchasing my 3rd Nissan just over two years ago. Super displeased with the lack of ownership and willing to negotiate price of tires. When I purchased my new Nissan Altima back on new years 2021 I wanted my BRAND NEW TIRES OFF MY 2018 Sentra that I had transmission troubles with and was wooed over by the tire and rim package “they were gifting me” in place! It’s all a huge up-sell SCAM. If it was not for the service department I would never come back. I can promise I will never purchase a car from this deal ship again! Thought the 3rd time would be the charm but boy was I wrong!! But A+ for Dennis and Caitlyn. More

