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Bertera Nissan

Auburn, MA

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1,431 Reviews

569 Oxford St S

Auburn, MA

01501

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1,431 Reviews of Bertera Nissan

March 09, 2023

Every time I go here the service department is always on the ball. Just went in for a sticker and had a bad bulb. Got a $70 bulb for no charge. More

by FREDRWARNER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski, Caitlin Violette
Mar 15, 2023 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

March 08, 2023

There was zero pressure to look and test drive vehicles. Jim was knowledgeable and took time to answer my questions. More

by OKEEFE209
Recommend Dealer
Yes
Employees Worked With
Jim
Mar 10, 2023 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 07, 2023

Poor customer service! I was made to feel extremely uncomfortable.Awkward,embarrassed ,etc etc.I hope to NEVER step foot near those people again . More

by wendybenoit111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not recognize any names
Mar 08, 2023 -

Bertera Nissan responded

Hello Wendy, this is Marissa. I am the Owner Loyalty Manager here at Bertera. I am so sorry to hear about how your service experience went. If you could please email me at mredding@berteranissan.com and let me know exactly what happened during the service visit. Thank you!

March 07, 2023

Very convenient. Service manager Dennis is the best. Get in and out in a reasonable amount of time More

by HHEY0422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski, John Upham, Alexandria Callahan, (The Shuttle Guy) Larry Kaplan, Caitlin Violette
Mar 09, 2023 -

Bertera Nissan responded

Hhey0422, thanks for your praise and kind comments about our team. Thank you, and have a fantastic day!

March 07, 2023

Very professional, polite. I was pleased and surprised at a video recorded inspection and the key they completed for me works well. More

by TORTISE630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Violette
Mar 08, 2023 -

Bertera Nissan responded

Tortise630, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bertera Nissan, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 07, 2023

Very pleasant very helpful I was there when I need them always clean and and get the job done More

by smedly2222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski, Caitlin Violette
Mar 09, 2023 -

Bertera Nissan responded

Smedly2222, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

March 07, 2023

Nick at the service center was great. Everyone was friendly, personable and helpful. I was able to pick my car up shortly after agreements More

by tylerkane423
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Rybacki and John Alexander, Amir Abnoos
Mar 09, 2023 -

Bertera Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

March 06, 2023

Great service took me right away and fixed the problem. .Would recommend Bertera Nissan to anyone. More

by Rvig1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
Mar 08, 2023 -

Bertera Nissan responded

Rvig1953, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

March 04, 2023

Hi, bought my rogue there, love my car and your assistance when needed for maintenance. More

by REBECCA.RAINVILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Lopez, Natasha Pellot, Amir Abnoos, Caitlin Violette
Mar 08, 2023 -

Bertera Nissan responded

Rebecca.rainville, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

March 02, 2023

I can not recommend the revive department enough! !!! Dennis and Caitlyn have gone above and beyond for me on numerous occasions most recently getting me some new tires and fixing my rims. Great commu More

by KELLITOWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amir Abnoos, Dennis Plaszewski, Caitlin Violette
Mar 08, 2023 -

Bertera Nissan responded

Kellitower, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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