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Bertera Nissan

Auburn, MA

not yet
rated
1,431 Reviews
Call Dealership (866) 732-3016

569 Oxford St S

Auburn, MA

01501

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1,431 Reviews of Bertera Nissan

November 24, 2021

Service was very good and I was kept informed of the status of the repairs of the two recalls More

by LENAHAN8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Report | Print
Dec 10, 2021 -

Bertera Nissan responded

Hi Lenahan8, thank you so much for your positive comments about Bertera Nissan, Inc.! We are always more than happy to assist you if anything else comes up. Take care!

November 24, 2021

I love how everything is well explained during the entire service process. Great group! Thank you all. More

by lytomya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Fitzsimmons, Alexandria Callahan
Report | Print
Dec 10, 2021 -

Bertera Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Bertera Nissan, Inc.

November 23, 2021

Very good service with courteous staff. Very happy with the service I have received. Will come again More

by Ducharmelmd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not certain of names, John Shaw
Report | Print
Nov 29, 2021 -

Bertera Nissan responded

Ducharmelmd, we are very happy we could provide you with a positive experience! Thank you so much again for your feedback! We hope you have a great day!

November 23, 2021

Alexandria was stellar! She is an asset to the company! Alexandria was stellar! She is an asset to the company! She made it easy to understand what the car needed and handled getting the work done! More

by BRUTEMAN990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Lopez, Natasha Pellot, Brianna Metcalf, Amir Abnoos, Alexandria Callahan
Report | Print
Nov 29, 2021 -

Bertera Nissan responded

Bruteman990, thank you for your kind review; we are happy to pass along your comments to Alexandria! Thank you!

Nov 29, 2021 -

BRUTEMAN990 responded

Always a pleasure! Amir is also great he has become a friend!

November 23, 2021

They said my car would be about an hour and it was out in 45 minutes! Thank you! More

by R4C2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
Report | Print
Nov 29, 2021 -

Bertera Nissan responded

R4c2, we're happy you found our staff to be so supportive during your experience here at Bertera Nissan, Inc.. Please let us know if there is anything else we can do for you; we are more than happy to help!

Nov 29, 2021 -

R4C2 responded

I had the battery replaced in my remote that day and I’m still having the same issues with the doors not unlocking unless I put the key right up to it, or to start the car without the key being near the ignition switch, also same issue with locking the car.. not always, but often enough?

November 22, 2021

Great Service from Shawn & Dennis. Always a pleasure to do business at the Auburn location. More

by TVECCHIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
Report | Print
Nov 29, 2021 -

Bertera Nissan responded

Tvecchia, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.!

November 21, 2021

Dependable, friendly, and helpful. Takes the time to explain any issues and how it needs to be fixed. Does not try to sell unnecessary services. More

by m.villamaino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Report | Print
Nov 24, 2021 -

Bertera Nissan responded

Hello M.villamaino, we appreciate you taking the time to leave us this feedback.

November 21, 2021

they have a wonderful staff & great service! Would recommend to everyone thinking of purchasing a vehicle More

by tthieutt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
Report | Print
Nov 24, 2021 -

Bertera Nissan responded

Tthieutt, we're so glad that we were able to go above and beyond your expectations!

November 21, 2021

They were friendly and knowledgeable about the service that was needed on my vehicle recalls. More

by WEAVERT19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
Report | Print
Nov 29, 2021 -

Bertera Nissan responded

Weavert19, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Bertera Nissan, Inc.

November 20, 2021

Great customer service with a busy group of staff everyone was friendly and helpful to me More

by JENNABIRDXO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Upham
Report | Print
Nov 24, 2021 -

Bertera Nissan responded

Jennabirdxo, we're glad to hear you enjoyed your visit.

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