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Bertera Nissan

Auburn, MA

not yet
rated
1,431 Reviews
Call Dealership (866) 732-3016

569 Oxford St S

Auburn, MA

01501

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1,431 Reviews of Bertera Nissan

October 15, 2021

Employees actually talk to you like they care. I’ve been to many dealerships in my life and this place is above and beyond what I’ve had elsewhere More

by msgoodie2shoes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski
Report | Print
Oct 16, 2021 -

Bertera Nissan responded

Msgoodie2shoes, we're glad to hear you enjoyed your visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bertera Nissan, Inc.!

October 14, 2021

Great communication and very well explained efficient service definitely looking forward to going back when needed. More

by Vegaoluis2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Report | Print
Oct 16, 2021 -

Bertera Nissan responded

Vegaoluis2006, thanks for your praise and kind comments about our team. We can't wait to see you again, have a great day.

Oct 16, 2021 -

Vegaoluis2006 responded

No problem

October 13, 2021

My appointment was at 2:30 but the wait was longer than I thought it be More

by BISHOP.29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn gillette
Report | Print
Oct 16, 2021 -

Bertera Nissan responded

Hello Bishop.29, thank you; we appreciate your feedback! T We do hope we can be of assistance in the future. Take care!

October 13, 2021

Waiting an 1 1/2 was a bit long but everything else was excelente. Thanks More

by GLUCALEX
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
Report | Print
Oct 16, 2021 -

Bertera Nissan responded

Hello Glucalex, thank you; we appreciate your feedback! Please give our service manager a call at 508-832-9611 so we can better assist you. Thank You.

October 12, 2021

Always quick to respond. Honest, reliable service. Friendly coordinators. Free transport to and from while waiting on service. Play room, snacks, water and T.V. while you wait. What more can you ask f More

by FRASS521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski, John Shaw, John Upham, Bob Fitzsimmons, Alexandria Callahan, (The Shuttle Guy) Larry Kaplan, Caitlin Violette
Report | Print
Oct 16, 2021 -

Bertera Nissan responded

Hi Frass521, thank you for taking the time to leave a review for us at Bertera Nissan, Inc.. We're happy we could meet your expectations! We hope you have a great day!

October 12, 2021

John Shaw was terrific- responded to my calls and emails with periodic updates even when he had jury duty! More

by ORHTHRIFTY
Recommend Dealer
Yes
Employees Worked With
John Shaw
Report | Print
Oct 16, 2021 -

Bertera Nissan responded

Orhthrifty, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2021

Long wait time for a 7:45 an appt. We booked early on a holiday Monday to try to avoid this. More

by Monica -
Recommend Dealer
Yes
Employees Worked With
John Shaw, (The Shuttle Guy) Larry Kaplan, Caitlin Violette
Report | Print
Oct 16, 2021 -

Bertera Nissan responded

Hi Monica -, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please give our manager a call at 508-832-9611 so we can better assist you with this. Thank You.

October 12, 2021

I was very happy with their service and knowledge about my car . And looking forward to next oil change. More

by STOKATLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Demers, Rich Salmon, Dennis Plaszewski
Report | Print
Oct 16, 2021 -

Bertera Nissan responded

Stokatli, thank you for your kind review; we are happy to pass along your comments to the team here at Bertera Nissan, Inc.! We hope to be of service to you again in the future. Best wishes, Bertera Nissan, Inc.

October 11, 2021

Courteous and friendly. Work was done on time Comfy waiting area. Pastry and water was a nice touch too More

by EDECLARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Report | Print
Oct 16, 2021 -

Bertera Nissan responded

Hi Edeclara, thank you so much for your positive comments about Bertera Nissan, Inc.! We are always more than happy to assist you if anything else comes up. Take care!

October 10, 2021

Great service came in earlier than my appointment and still took me in and got me out before my time More

by wildluis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Fitzsimmons
Report | Print
Oct 16, 2021 -

Bertera Nissan responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

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