Bertera Nissan - Service Center

Sean Gillet was amazing! Sean got right back to me with the details needed to take care of the problem. I was told to have the car there for Monday and to call Sean. I called Sean got right back to me with the details needed to take care of the problem. I was told to have the car there for Monday and to call Sean. I called Sean on Thursday he said if l get the car there on Friday it would be ready for Monday, the professionalism, curtesy and promptness was above and beyond what I expected. I received a call from Sean Monday morning at 7:30 letting me know my car was ready. Great job Sean, I’m so impressed. Thank you for all your hard work. Georgette LeMay More

Shawn was extremely polite and helpful! The wait time was not bad. It was a good experience. The wait time was not bad. It was a good experience. More

Unfortunately I have had a lot of issues with my Nissan Titan. However the service department is going out of its way to make sure I'm in a vehicle to drive while my truck is waiting parts. I never have to Titan. However the service department is going out of its way to make sure I'm in a vehicle to drive while my truck is waiting parts. I never have to wait I rarely make an appointment sometimes I just show up at the door with problems and they fix it. More

The dealership was clean People were polite Work done was excellent Refreshments were offered I was happy. was excellent Refreshments were offered I was happy. More

Always helpful and thorough. They make sure to explain all the work that is scheduled for my vehicle. They make sure to explain all the work that is scheduled for my vehicle. More

We have been going to the dealership for over 25 years. That says a lot. Service is always excellent. Never have any problems getting an appointment. That says a lot. Service is always excellent. Never have any problems getting an appointment. More

Welcoming and clear about all the options and costs. Finishing out the 15 word limit Finishing out the 15 word limit More

I went to Bertera Nissan in Auburn MA for service recently and I cannot say enough good things about the service department. The shuttle service was great and the service was done quickly. Absolutel recently and I cannot say enough good things about the service department. The shuttle service was great and the service was done quickly. Absolutely amazing staff in the service department. Thank you! More

Made a appointment and got there early and took me right away. Great service. Excellent customer service. away. Great service. Excellent customer service. More

They were unable to repair my car, charged me for than they agreed upon amount. I ended up towing it away looking for another mechanic. they agreed upon amount. I ended up towing it away looking for another mechanic. More