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Bertera Nissan - Service Center

Auburn, MA

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966 Reviews
Call Service Center (866) 732-3016

966 Reviews of Bertera Nissan - Service Center

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October 28, 2021

I’ve had 2 Altimas and 3 Rogues serviced at Berterra - I wouldn’t go anywhere else! More

by ALlison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski, John Upham
Report | Print
Nov 06, 2021 -

Bertera Nissan responded

Allison, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bertera Nissan, Inc.!

October 28, 2021

Very polite service rep,work was done within the time of one hour while I waited.Iwould recommend service here,thank you job well done. More

by Dalcow22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Callahan
Report | Print
Nov 06, 2021 -

Bertera Nissan responded

Dalcow22, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

October 27, 2021

Great customer service. Sean is great and very helpful. He went out of his way. More

by Nicolesmith35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Nov 06, 2021 -

Bertera Nissan responded

Nicolesmith35, thank you for your kind review; we are happy to pass along your comments to Shawn! We can't wait to see you again, have a great day.

October 27, 2021

Great and friendly service. I was greeted promptly! Very professional and through job from all who work there. Thank you More

by DIANATUCKER3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Fitzsimmons
Report | Print
Nov 06, 2021 -

Bertera Nissan responded

Hi Dianatucker3, thank you so much for your positive comments about Bertera Nissan, Inc.! We look forward to your next visit! Take care!

October 26, 2021

Very professional and fast service , eager to answer any questions that I may have. Car was finished and ready for pick up quickly not pushy More

by CHRISSY.TAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw, Alexandria Callahan
Report | Print
Oct 28, 2021 -

Bertera Nissan responded

Chrissy.tar, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 26, 2021

Every time I go this dealer ship they are always nice friendly and professional. The dealership is always clean More

by Teneciac1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
And anyone else that I have worked with, Bob Fitzsimmons, Alexandria Callahan
Report | Print
Oct 28, 2021 -

Bertera Nissan responded

Teneciac1986, your wonderful feedback and rating mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bertera Nissan, Inc.!

October 26, 2021

Always easy to reach, prompt in their answers. Very friendly and understanding. Definitely will recommend. More

by b_guzman00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Plaszewski, Alexandria Callahan
Report | Print
Oct 26, 2021 -

b_guzman00 responded

Always easy to reach, prompt in their answers. Very friendly and understanding. Definitely will recommend.

Oct 28, 2021 -

Bertera Nissan responded

Hi B_guzman00, thank you so much for your positive comments about Bertera Nissan, Inc.! Please don't hesitate to reach out if there's anything additional we can do for you.

October 25, 2021

Professional, accommodating, clean, fit me in as I was leaving town. Will be back as needed! More

by Starcister8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
Report | Print
Oct 28, 2021 -

Bertera Nissan responded

Starcister8, it's experiences like yours that really keep us motivated! We hope to see you soon!

October 25, 2021

It took a long time to get a service appointment. The service was fine. Wait times not bad. Staff was friendly More

by GLENDAWILLAMSON1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sebastian Lopez, Dennis Plaszewski, John Shaw, John Upham, Bob Fitzsimmons, (The Shuttle Guy) Larry Kaplan, Caitlin Violette
Report | Print
October 23, 2021

Shawn was very helpful listened to my problems he kept in touch with me during the process More

by PJK4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
Oct 28, 2021 -

Bertera Nissan responded

Pjk4, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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