Best Ford

I loved the Moblie oil change service BUT was very disappointed that a ground cover was not put down my father changed all the vehicles oil all the time in his driveway & NEVER dripped oil in the driv disappointed that a ground cover was not put down my father changed all the vehicles oil all the time in his driveway & NEVER dripped oil in the driveway & I can't believe how much oil was dripped all over my driveway More

Poor communication between the sales and finance team. We had a better experience with the previous owner of the dealership and returned hoping for a similar experience. That was not what we received at a We had a better experience with the previous owner of the dealership and returned hoping for a similar experience. That was not what we received at all. The car after 9 days is still not registered and it wasn’t communicated what was needed to process the sale until almost a week after purchase. We were not offered the opportunity to make a down payment in person, leading to all around confusion, frustration, and additional trips to the dealership to finalize the process. More

Delt with problem efficiently and as promised. Email updates were helpful and concise, Kept me informed and completed on schedule. Email updates were helpful and concise, Kept me informed and completed on schedule. More

It’s a long story. .involves 3 different problems..it would be a novel but you could call me to discuss. .involves 3 different problems..it would be a novel but you could call me to discuss. More

From the time I walked into the dealership was greeted and service was on spot. Got to look at many cars and was excellent service and service was on spot. Got to look at many cars and was excellent service More

The most seamless buying process I’ve ever been through. They beat on price, had the car ready in a day, and the signing process took 5-10 minutes. Great experience overall. They beat on price, had the car ready in a day, and the signing process took 5-10 minutes. Great experience overall. More

My Best Ford dealership experience was positive. Each person on their team that I encountered was pleasant and worked to earn my business. Each person on their team that I encountered was pleasant and worked to earn my business. More

Talen, the Salesperson was fine, except at one point he tried to have me sign a document that I was transferring my extended warranty on my trade-in, which I was not. The Finance Manager. Jeff Poisson, was tried to have me sign a document that I was transferring my extended warranty on my trade-in, which I was not. The Finance Manager. Jeff Poisson, was okay, somewhat disappointed he didn't listen when we said we only wanted the vehicle and nothing added, He proceeded to try to upsell and then got another Finance Manager to come in saying he had to enter a special code, since we declined coverage. The other Finance Manager l Sean Kirchner, came in and he was aggressive and persistent about adding warranty and other products. Didn't listen to what we did and did not want. Tried to adjust all the numbers and present it as a great deal. They also never actually showed the cost of the add-ons, they kept trying to sell the payment, never mind they increased my payment AND extended the term. I finally had to tell them to just give me my paperwork without anything else, so we could finalize the deal. More

James was great and stayed late for us to get me setup in my new company truck with no down time. Would recommend. my new company truck with no down time. Would recommend. More

I leased a truck from Best Ford and it was great thanks for the help ! for the help ! More