Best Ford

I purchased a used vehicle from this dealership and had a very disappointing experience. After paying in full, I was only told that the dealership did not actually have the title and that I would receive it very disappointing experience. After paying in full, I was only told that the dealership did not actually have the title and that I would receive it within 3 days. That turned out to be untrue — I didn’t receive the title until 3 weeks later, after repeated phone calls and unclear explanations. At one point I was told about a 10-day bank hold, but only well after the sale. The financial manager was extremely difficult to reach during this process, rarely returning calls and providing little transparency. In the end, I had to drive over an hour to the dealership just to pick up the title myself because communication had broken down. The dealership offered me $100 in “goodwill compensation” only after I pushed for it. While I accepted it, it doesn’t come close to covering the costs and inconvenience caused by their lack of honesty and poor customer service. Based on my experience, I cannot recommend this dealership. Be cautious and make sure you confirm they actually have the title before completing a purchase. More

Best automotive dealership anywhere in NH! !! Jeff P and Scott O'Connell took amazing care of me, listened to my needs, and I drove off in an amazing F150. Don't shop anywhere else!!! !! Jeff P and Scott O'Connell took amazing care of me, listened to my needs, and I drove off in an amazing F150. Don't shop anywhere else!!! More

Excellent service from start to finish! The pick up and drop off option this dealership has is really awesome! And getting my truck fix asap was what I needed, as I drive for a living. T The pick up and drop off option this dealership has is really awesome! And getting my truck fix asap was what I needed, as I drive for a living. Thank you so much! More

Matt Risteen was very professional and helpful. He had my vehicle in and out in great time. He had my vehicle in and out in great time. More

My wife and I recently bought a vehicle from Best and it was about as easy as it gets. My experience was that of the same. Professional staff, no hassles and a large selection all at great prices. was about as easy as it gets. My experience was that of the same. Professional staff, no hassles and a large selection all at great prices. More

During the purchase process they state that customer service is their primary focus, however when dealing with the service department a week after our purchase, that is not what we received. Worst exper service is their primary focus, however when dealing with the service department a week after our purchase, that is not what we received. Worst experience of our life with a dealership. More

Excellent service, delivered my vehicle as promised, clean and additional add on extras I purched we I stalled and delivered on time as.promised. I would.recommend this dealership.to.my fa Iy and.fr clean and additional add on extras I purched we I stalled and delivered on time as.promised. I would.recommend this dealership.to.my fa Iy and.friends More