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Betten Baker GMC Buick Hudsonville - Service Center

Hudsonville, MI

4.7
1,333 Reviews

1,333 Reviews of Betten Baker GMC Buick Hudsonville - Service Center

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October 06, 2022

Dealership very friendly and accommodating, I like how they care about keeping your vehicle clean by putting plastic on the seat and paper mat on top of car mat. More

by Scottanderson8977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of name
October 06, 2022

We get such great service there, Charlie is the best. We will continue to go to that dealership as long as that level of service continues More

by demochris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Kirt
October 06, 2022

Great customer service, quick responses, easy to make an appointment and friendly staff. Would recommend. More

by SPOTTS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
October 05, 2022

Very courteous and professional. Scheduled appointment was on time and estimated time of service to my vehicle was less than anticipated. Great job. More

by EWALTER1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Briana
October 03, 2022

They were very courteous and helpful. I have been very pleased with this dealer’s service. More

by Dolfan77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alek Malarz
October 02, 2022

I don't use the Hudsonville location to service my Encore. I go to the Pre-owned Betten Buick location on 28th ST between Byron CTR Rd and Wilson, which is close to where I live and which has an More

by CATHYCLG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen
October 02, 2022

Had my service in the Grandville location Glen always takes great care of me and my car. More

by BILLWITTE1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen S
October 02, 2022

So thankful for Alek and his team. Started my vehicle and numerous service messages appeared on my dash. I drove to Betten Baker even though I didn’t have an appointment. I needed to p More

by MY.BRAYLA1210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alek
October 01, 2022

Overcharged because it was a fleet vehicle. Wanted a tire rotation and did not rotate my tires. Did not indicate why the tires were not rotated. Third visit with the same result on my company v More

by Kevin Mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Briana
Oct 01, 2022 -

Kevin Mac responded

Overcharged and does not do complimentary work unless asked why they didn’t do it. I have always understood that tires are rotated with each oil change so that is what I want done. If it’s not doing to be done unless I complain, then done say it’s complimentary.

October 01, 2022

Very friendly receptionist and efficient service. Will continue to being my car to their dealership. More

by Rmartinson1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know