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89 Reviews of Betten Baker Cadillac - Service Center
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Verified Customer
June 26, 2025
Very friendly sales staff, and service department. I was impressed that they even washed my car after the oil change. Keep up the great work and I’ll be back. I was impressed that they even washed my car after the oil change. Keep up the great work and I’ll be back. More
by Colono1984
Employees Worked With
Nick, In sales
June 25, 2025
The service men were very courteous and took care of everything. It was my first oil change after buying a new Equinox that I absolutely love. everything. It was my first oil change after buying a new Equinox that I absolutely love. More
by MAYCROFT1
Employees Worked With
June 25, 2025
First time buying a car here and the service department went above and beyond to fix my car. Back-up camera was faulty, found one at another dealership out of town and replaced the faulty one. I apprecia went above and beyond to fix my car. Back-up camera was faulty, found one at another dealership out of town and replaced the faulty one. I appreciate the effort to get this repaired More
by MLC1315
Employees Worked With
Donavan
June 24, 2025
We lost power in our 2023 Acadia. The battery would not recharge. We had the vehicle towed to Betten’s as it was under an extended warranty. Before they were able to do diagnostics on The battery would not recharge. We had the vehicle towed to Betten’s as it was under an extended warranty. Before they were able to do diagnostics on the alternator we were told that we would have to purchase a new battery. $400+ later the vehicle was ready for pick up. There was supposedly nothing wrong with the alternator. Drove it home and again the low battery alarmed. This was later on a Friday so we returned the car on Monday. Without having to purchase another new battery diagnostics were done and was determined that the alternator would have to be replaced. However it would take 45 days before the alternator would come in. Or, they could purchase an alternator from an “auto parts” store but we would have to pay the difference in price. Our warranty would only cover 7 days on a rental car. We had to have a vehicle so it was either pay for the extra days on a rental vehicle or pay the difference on the alternator. We had already paid for a battery we may not have needed. We opted to pay the difference on the alternator. This process took 13 days. Not happy. More
by Scastenk
Employees Worked With
Greg Ferguson
June 21, 2025
Took longer the expected but everything is going great. Seems to be running good and you can’t tell it was repaired. Seems to be running good and you can’t tell it was repaired. More
by Pswill52
June 21, 2025
Great service, Greg and Brock went out of their way to help, kept me informed of the progress help, kept me informed of the progress More
by BFRAZIER72
