Betten Honda
Muskegon, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Julie Moore was very friendly and helpful. She was knowledgeable and efficient. Best of all there was no pressure to have optional work performed. This is the second car I've had serviced with Betten knowledgeable and efficient. Best of all there was no pressure to have optional work performed. This is the second car I've had serviced with Betten Honda, and I will continue with their highly satisfactory performance. More
fast, quick, well prepared. no pushy sales men act. started thinking Cadallic, but like the Honda better. Howie Meloche has been our sales man for i think 7-8 cars/trucks for a long time. He is honest started thinking Cadallic, but like the Honda better. Howie Meloche has been our sales man for i think 7-8 cars/trucks for a long time. He is honest and very helpful, and Julie Moore in services is very friendly and loves a good laugh. these 2 employees are a great assit to the Betten dealership. More
Even though, I own a Buick, I take my car for service to Betten Honda, because of Len Atwood. He remembers me and my car and manages to get my auto in for service when I need it. He explains the option Betten Honda, because of Len Atwood. He remembers me and my car and manages to get my auto in for service when I need it. He explains the options for repairs clearly and simply. I have recommended Betten Honda to my friends for service. I honestly was not aware initially, that Betten Honda serviced all makes and models for simple service and repairs. I appreciate the professional attitude of the employees and the ability to wait on site for my car while it's being serviced. Thank you. Ann Smith More
As always, I found my recent visit to Betten Honda for service to my vehicle to be a very pleasant experience. Julie Moore is a great ambassador for Betten. The mechanics always service my car to my high service to my vehicle to be a very pleasant experience. Julie Moore is a great ambassador for Betten. The mechanics always service my car to my high expectations. The prices at Betten Service are fair and competetive. I will continue to be a loyal customer. More
Everyone at Betten Honda with whom I dealt was competent, professional, and knowledgeable. I first met with Caitlin Otsby. She and the other staff, Tim Bush, Joe Grimm, & Adam Hopma, were all very pleasant professional, and knowledgeable. I first met with Caitlin Otsby. She and the other staff, Tim Bush, Joe Grimm, & Adam Hopma, were all very pleasant, courteous, knowledgeable, and helpful. The professionalism of the entire staff was evident. I don't know the names of the lot persons or the person who prepared the Honda Civic for delivery, but they also did an excellent job executing their responsibilities. This is the third vehicle I have purchased from this dealership; first under Tom Miller, then Betten Honda. I prefer Betten. I did get the distinct impression that being a Betten Honda customer provided value in and of itself. Love my ten year extended warranty. Having been previous customer, i cannot remember how i was referred to the dealership. Thanks. Diana Wilkes More
I think they employees are very friendly and attentive. From those that in the Service Department to those in the Sales Department. Yesterday I had to wait 2 hours for service but that was do to the volum From those that in the Service Department to those in the Sales Department. Yesterday I had to wait 2 hours for service but that was do to the volume of business and shortage of service employees. But still had good service. More
I have been working with Mike Culleton for the past 6 years, he has never steered me wrong and has become a good friend. We are a family of Honda's with an average ownership period of 2 years. Our actual years, he has never steered me wrong and has become a good friend. We are a family of Honda's with an average ownership period of 2 years. Our actual time at the dealership was minimal, just long enough to sign the papers. The only real complaint I would have is that the interaction between used cars and new cars was a little rough. Meaning the appraisal process of our old vehicles and waiting for the response to get to Mike could have been more efficient. It seems like a waste of the salespersons time to move the vehicles between lots plus juggle the customers, maybe would be more efficient to have lower paid "runners" so the sales people can focus on the customers and closing the deals. The dealership was very busy but well handled. We like Mike's no nonsense style, just the facts - no xxxxxxxx, straightforward and honest which I very much appreciate. If you need anything further - please let me know Rob George 231-727-7412 More
I love the service I get from this dealership. I have purchased 2 brand new cars and will continue to do so. However my husband, Thomas, purchased a used vehicle from you once. Ever since then we get f purchased 2 brand new cars and will continue to do so. However my husband, Thomas, purchased a used vehicle from you once. Ever since then we get flyers and notices to my husband asking him to trade in MY car. It is a little offensive that he is contacted and I am dismissed. More
Julie is a very good service representative. Explains things well and is very friendly. Makes a customer feel appreciated. Thank you Julie...I've been doing business with Betten for about 5 years now and things well and is very friendly. Makes a customer feel appreciated. Thank you Julie...I've been doing business with Betten for about 5 years now and am very satisfied. More
Shane was very helpful, He was very patient as the decision took a few days and went above and beyond in helping with financing and assuring I received the most amount of money for my trade in. The fi decision took a few days and went above and beyond in helping with financing and assuring I received the most amount of money for my trade in. The finance manager Adam Hopma was also very friendly and helpful. He gave me some great advice about how to improve my credit score and was very thorough in explaining all aspects of the loan. More



