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Betten Honda
Muskegon, MI
505 Reviews
At Betten Honda, we strive to make our customers happy. Below, you can see our hours of operation, and also get step-by-step driving directions from your doorstep to ours. While you are at Betten Honda, you can see our extensive inventory of new and used Honda automobiles. We work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you, and we deal with a wide variety of lending sources to make sure you will get the most complete and comprehensive car loan and auto financing package available in the Muskegon, Grand Rapids, Holland, Traverse City, Grand Haven, Manistee, Ludington, and Grandville areas..
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 505 reviews
Verified Customer
June 23, 2026
Was way speedier than expected. Very fairly priced for the service requested. The lady that helped me at the service desk was more helpful than expected. Will be returning. Very fairly priced for the service requested. The lady that helped me at the service desk was more helpful than expected. Will be returning. More
by NickalousMcQueen
Employees Worked With
Lady at front counter in service department
June 23, 2026
It took me more than 5 tries to schedule my appt. No one picks up the phone. I stated choosing other depts and finally the parts dept picked up the phone and got me someone who would schedule my reca No one picks up the phone. I stated choosing other depts and finally the parts dept picked up the phone and got me someone who would schedule my recalls. It literally took weeks after leaving numerous appts. I was asked if I wanted a car wash which I said “yes please”… and guess what? No wash. I am starting to look for a replacement vehicle and my gut is saying to steer clear of this dealership and Honda More
by swensonwe
Employees Worked With
I didn’t work with any of these people
June 20, 2026
The mechanics were pleasant, helpful and informative and services were provided in a timely manner. services were provided in a timely manner. More
by SUMORRIS64
Employees Worked With
June 18, 2026
Trina at the service desk was misleading with my wife, and when confronted became extremely rude. My wife brought our 2023 Honda HRV, which we bought brand new from the dealership, in to get an oil chang and when confronted became extremely rude. My wife brought our 2023 Honda HRV, which we bought brand new from the dealership, in to get an oil change. Our car went in with a skid pan underneath, and came home without a skid pan. Trina failed to fully inform my wife what was going on and just said that the tech had to zip tie the pan back on, but in reality they took it off. Trina gave my wife an estimate on a new pan, but when we went in the next day to find out where our pan was and what was wrong with it, she denied giving that quote And denied my wife’s entire side of the story. My wife was never shown the damaged body panel at the time of the visit. The issue got brought up to Craig the service manager, who basically put it back on us and didn’t believe what we were saying. On top of that while he was talking to my wife in the office, his posture was leaning back in his chair with his feet up on top of the desk, and proceeded to just be rude with my wife while she was trying to figure out what was going on, and why the skid pan was not put back on the car. Long story short, we are never going back to that dealership again More
by MIKECFOX
Employees Worked With
Trina, and Craig
