Betten Honda

I had a good feeling as soon as I spoke with Shane on the phone. I finally was speaking with someone who really was trying to work for me. The communication was great and the deal went smoothly! They even phone. I finally was speaking with someone who really was trying to work for me. The communication was great and the deal went smoothly! They even filled the tank before my 5 hour trek back to Ohio. I am very happy with the car so far and really think both parties got a good deal. More

I was in for recalls and inspection. The recalls were taken care of quickly and with no charge. There were a number of problems found - most should have been checked or brought to the attention of the s taken care of quickly and with no charge. There were a number of problems found - most should have been checked or brought to the attention of the service department by me; however, I was not aware of the Required Maintenance. Len gave me the Required Maintenance form so that I could follow through with upkeep. Other repairs were for tie rod boots and ball joint boots. The repairs were done within two hours time and when I drove out I felt as though I had a new car again. They also washed the CRV for me !! My experience began when I talked to Len regarding recalls. He made an appointment at my convenience. He is very personable and very thorough in his explanations of the work that needed to be done. It was one of the best experiences I have had with service of any kind for my vehicle. I'd give Len an A+ for his assistance. More

I had Chrysler Products for the past 6 leases. My family suggested I at least stop in the dealership to check out the service. I was VERY IMPRESSED, purchased a new car and have three visits, 2 oil changes suggested I at least stop in the dealership to check out the service. I was VERY IMPRESSED, purchased a new car and have three visits, 2 oil changes and 1 tire pressure check. Thank you , Connie Snyder More

My experience at Betten Honda has been great! Thanks to Brett Adkins with all his help and knowledge of vehicles, I am a proud owner of a used car. Brett took the time to go over all different vehicles w Brett Adkins with all his help and knowledge of vehicles, I am a proud owner of a used car. Brett took the time to go over all different vehicles with me to find what would best fits the need that I have. Not only did he help me I have sent 4 people to Brett and they are all pleased with his ability to meet their needs. If Brett doesn't have what you are looking for he will find it for you. Service at Betten Honda has been great also. They will get you taken care of in a timely manner. So if you are in the market for a new or used car consider Brett. He was awesome. I know I will be buying all my vehicles from him. Thanks Brett:)) More

The price was very fair and Greg Brown was very transparent about various fees etc. It was well worth the drive from Traverse City to get a great price and deal with a no-pressure salesman. transparent about various fees etc. It was well worth the drive from Traverse City to get a great price and deal with a no-pressure salesman. More

Derek Gray made my purchase of my new vehicle very pleasant and I really appreciated all he did to share his knowledge of the Honda line of vehicles and help me make the decision on the best car for m pleasant and I really appreciated all he did to share his knowledge of the Honda line of vehicles and help me make the decision on the best car for my situation. The pricing was very competitive and I am extremely happy with my CRV. Derek was very patient and very thorough in answering my many questions. I have already recommended this dealership to my friends. More

Howie our sales agent treated us with patience and respect. He was very approachable and extremely helpful and maintained excellent communications with us. He was very knowledgable about our car and g respect. He was very approachable and extremely helpful and maintained excellent communications with us. He was very knowledgable about our car and gave us valuable input about our needs and a vehicle that would meet our needs without, over selling. I would definately recommend Howie to a friend. He will be our sales agent for a long time, and will look forward to dealing with him in the future for all of our automobile needs. Pete Adkins the sales manager was also pleasant to deal with and treated us with respect. Great team!!! More

My experience was the greatest I have ever had at dealership. One of the main reasons is the servise advisor name Julie moore. Julie always goes the extra mile for every customer that comes through t dealership. One of the main reasons is the servise advisor name Julie moore. Julie always goes the extra mile for every customer that comes through the door. She is always smiling!I'm from Gaylord and travel all over the state but get all my work done here because of your employee's. Please Keep up with the work and employee's! Thanks Charles Packman More

Mike Culleton in sales is great. Julie in service is very helpful. i've bought 6 cars from them over the years, and i;ll go back when i need another helpful. i've bought 6 cars from them over the years, and i;ll go back when i need another More

From the moment I contacted Betten Honda in Muskegon, Patrick K, gave me the Exceptional Experience. I work at Spectrum Health and we strive for giving our customers that type of experience so I look for Patrick K, gave me the Exceptional Experience. I work at Spectrum Health and we strive for giving our customers that type of experience so I look for that same type of experience when I work with other companies. He gave me the most agressive quote, helped to sell our car on Craig's list to see if we could get a higher price, and got the car for me sooner than expected. He was never rushed when going over all the features on the CRV when it came in and was always professional and positive attitude. He introduced us to the "team" and all of them seemed genuine with wanting this to be a great experience. Lots of perks were extended to us at Betten Honda that was not offered at competetors. Anyone would get these, not just us. Thanks for making this such a great experience. We LOVE the 2012 CRV!!!! More