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Bettenhausen Chrysler Dodge Jeep Ram
Lockport, IL
601 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced.
Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around.
One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people.
Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you.
We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland!
Welcome,
Michael & Troy Bettenhausen
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 601 reviews
March 31, 2025
The service agent was very communicative but my car still has an issue and feel like they didn't know what to do other than send the car back to me. I'll need to reschedule again. has an issue and feel like they didn't know what to do other than send the car back to me. I'll need to reschedule again. More
by mattmkirk
Verified CustomerEmployees Worked With
Don't see my agent, Manny.
March 30, 2025
Good communication and service was finished on time and as promised. Better than Berman in Oak Lawn. as promised. Better than Berman in Oak Lawn. More
by zeppelin2112
Employees Worked With
March 30, 2025
Great service. Communication could have been a little better but, overall I’m satisfied with their service. Communication could have been a little better but, overall I’m satisfied with their service. More
by kimberlyshiv.watson
Employees Worked With
Other Employees :
Kyle in the service dept. Nikki in service as well.
March 30, 2025
Had a problem with my seat belt. They took a look at it and had to order the part. I was in and out in @15min. They took a look at it and had to order the part. I was in and out in @15min. More
by barisaxed
Employees Worked With
March 30, 2025
Huge inventory of vehicles and informative sales staff. They put in extra to find my vehicle at another location rather than ordering which would have risked tariff impacts. They put in extra to find my vehicle at another location rather than ordering which would have risked tariff impacts. More
by gMan
Employees Worked With
Jose Silva
March 30, 2025
Great service overall. Positive attitudes, pleasant dealings with staff, no hidden costs, and professionalism. You do not see that much around anymore. That is why I go t Positive attitudes, pleasant dealings with staff, no hidden costs, and professionalism. You do not see that much around anymore. That is why I go to Bettenhausen. Thank you. More
by Cluster4558
Employees Worked With
Troy Bettenhausen
March 29, 2025
Jamie Kwak is the absolute best in the business. From Sales, Service, Parts and the valet team…nothing but the very best, always setting the standards in the industry. Bettenhausen is where it’s at! From Sales, Service, Parts and the valet team…nothing but the very best, always setting the standards in the industry. Bettenhausen is where it’s at! Thank you! More
by SEMPFI2 DG
Employees Worked With
March 29, 2025
I would not have purchased my vehicle if it was not for the professionalism and kindness that my salesperson had shown me. She deserves a raise! the professionalism and kindness that my salesperson had shown me. She deserves a raise! More
by papiazza
Employees Worked With
