Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bettenhausen Chrysler Dodge Jeep Ram
Lockport, IL
1,236 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced.
Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around.
One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people.
Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you.
We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland!
Welcome,
Michael & Troy Bettenhausen
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,236 reviews
Verified Customer
August 26, 2026
I've always had a great experience with the Dealership, both with purchasing a vehicle and with service. This time was no different...purchasing my vehicle through Adam was a great experience! He was dir both with purchasing a vehicle and with service. This time was no different...purchasing my vehicle through Adam was a great experience! He was direct and upfront with everything; and was always looking to accommodate to what I was looking for. More
by allenmate75
Employees Worked With
Adam Hornbuckle
August 26, 2026
Dealership is nice, new and convenient. Jeremiah was a great guy to work with when we purchased our new SUV. Plan to have them handle all future maintenance needs for both our vehicles. Jeremiah was a great guy to work with when we purchased our new SUV. Plan to have them handle all future maintenance needs for both our vehicles. More
by staleyjk
Employees Worked With
Jeremiah Matthews and Heather Garcia
August 24, 2026
Dealership is good, brought my car to me due to broken foot. Better than tinley location. Service worker didn’t have much customer service hospitality. foot. Better than tinley location. Service worker didn’t have much customer service hospitality. More
by gaminomariana
Employees Worked With
Dean
August 21, 2026
Customer service agents are easy to deal with and very informative about the vehicles and financing. informative about the vehicles and financing. More
by ted2590
Employees Worked With
August 21, 2026
Communication from the service department was terrible. This was my third service-related visit to this dealership for the same issue. Calls weren't returned within a timely manner, nor were voicemails ans This was my third service-related visit to this dealership for the same issue. Calls weren't returned within a timely manner, nor were voicemails answered. To make matters worse, the malfunctioning part was not covered by Stellantis, despite this being the third occurrence. Do better! More
by ekaspar
Employees Worked With
Joey Robson
August 20, 2026
Amy was very efficient and helpful, she took care of my service needs and I was in and out within the hour. Scheduling on line was great. Service was excellent. service needs and I was in and out within the hour. Scheduling on line was great. Service was excellent. More
by gmpm1113
Employees Worked With
Amy Hayes
August 20, 2026
The dealership was accommodating to my schedule needs and solutions to my trade and purchase desire. Don & Jose was great in understanding and finding me the best solution. solutions to my trade and purchase desire. Don & Jose was great in understanding and finding me the best solution. More
by kjane5253
Employees Worked With
Jose Silva, Don Peterson
August 20, 2026
very friendly and prompt yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes More
by ronham55
Employees Worked With
