Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bettenhausen Chrysler Dodge Jeep Ram
Lockport, IL
1,176 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced.
Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around.
One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people.
Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you.
We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland!
Welcome,
Michael & Troy Bettenhausen
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,176 reviews
July 14, 2026
⭐⭐⭐⭐⭐ Absolute Best Experience – Ask for Jamie! If you are looking for a seamless, stress-free, and actually enjoyable car-buying experience, do yourself a favor and ask for Jamie at Bettenhausen If you are looking for a seamless, stress-free, and actually enjoyable car-buying experience, do yourself a favor and ask for Jamie at Bettenhausen Lockport. From the second we walked in, Jamie completely reset what it means to deal with a dealership. There was absolutely no pressure, no typical sales games, and no hidden agendas. Jamie is incredibly knowledgeable, patient, and genuine. She took the time to listen to exactly what we were looking for, answered every single question we had, and went above and beyond to make sure we were completely comfortable with every step of the process. We love our new Durango, and the transparency Jamie provided made the entire experience top-tier. She treated us like family rather than just another transaction. We couldn’t be happier with our experience and will absolutely be recommending Jamie and the Bettenhausen Lockport team to all our family and friends. Thank you, Jamie, for making this the easiest vehicle purchase we’ve ever made! More
by Junkyarddog
Employees Worked With
July 14, 2026
Easy on line appointment set up. Friendly staff. Very helpful with no pushing up charges. In and out quickly. Friendly staff. Very helpful with no pushing up charges. In and out quickly. More
by reemat12
Verified CustomerEmployees Worked With
July 13, 2026
Friendly staff and not intimidating. I think it was Jef who entertained us, he’s accommodating and we are not hesitant to ask questions. Having a friendly and nice staff matters to us. I think it was Jef who entertained us, he’s accommodating and we are not hesitant to ask questions. Having a friendly and nice staff matters to us. More
by mmlamigo
Employees Worked With
Jeff at the front
July 13, 2026
I thought I was going to have to walk away from a dream car, but between Josh and Nick they made it happen. Extremely grateful for them.. car, but between Josh and Nick they made it happen. Extremely grateful for them.. More
by abelr81
July 12, 2026
We made an appointment to check a lurch in the transmission when driving, radio issues, and an oil change. They told us it was time for a brake fluid change, the engine off/on at a stop battery ha transmission when driving, radio issues, and an oil change. They told us it was time for a brake fluid change, the engine off/on at a stop battery had 30% of a charge, and we needed a tire replaced. received a call at 4:00 PM end of appointment day and was told they hadn't inspected for the lurch the car and wanted to keep it until the next day. We agreed. We called the next day at 4:00PM get a status and was told they still hadn't inspected the car or performed any of the maintenance except the oil change. They wanted to keep it another day. We said no. Three days is unacceptable to do maintenance and inspect for an problem. More
by gvozari166
Employees Worked With
cameron from service
July 08, 2026
Young man who helped me was super nice. He also kept me in constant communication about car status. I would highly recommend Bettenhausen for the sales staff, service and everyone at this He also kept me in constant communication about car status. I would highly recommend Bettenhausen for the sales staff, service and everyone at this dealership! More
by Brady2018
July 06, 2026
Although I had every intention of working with this dealership, I was not successful in getting anyone to bother speaking with me when I was in the showroom or in the lot. I walked through the entire s dealership, I was not successful in getting anyone to bother speaking with me when I was in the showroom or in the lot. I walked through the entire showroom twice on a Tuesday early afternoon. Although it was obvious they were not "busy", no one seemed to want to work with me. I had two calls afterwards, wanting me to come back, but the initial experience left me with a negative view of this dealership. I went on to get my Pacific from Tyson Motors in Shorewood two days later. More
by Marykcreek
Employees Worked With
Aiden
