Bettenhausen Chrysler Dodge Jeep Ram

Jamie is the best! I’ve been working with her for many years and every experience has been wonderful. Jamie is always super kind, helpful and goes above and beyond. I h I’ve been working with her for many years and every experience has been wonderful. Jamie is always super kind, helpful and goes above and beyond. I highly recommend Jamie! More

I have always been serviced at a high professional level whenever I have had to use them. Would highly recommend them to anyone. whenever I have had to use them. Would highly recommend them to anyone. More

I’ve bought or leased probably 5-6 vehicles from Bettenhausen over the past 15 years and have always been treated well. Jamie has always been my sales person and the service department. Love keeping Bettenhausen over the past 15 years and have always been treated well. Jamie has always been my sales person and the service department. Love keeping my business local too. More

I had a few issues which were resolved. The Service Manager was very apologetic. This dealership seems to value the customers concerns. The Service Manager was very apologetic. This dealership seems to value the customers concerns. More

2nd time using these guys. ..its quick, easy, professional and friendly demeanor from ALL. Darnell is phenomenal. I will definitely be back years down the road. ..its quick, easy, professional and friendly demeanor from ALL. Darnell is phenomenal. I will definitely be back years down the road. More

Rebecca was great and always helpful. Service was fast and go me out of there quickly. Service was fast and go me out of there quickly. More

Joe was extremely personable and took the time to answer all our questions; he did not waste our time or try to sell us a car that he knew we could not afford, all our questions; he did not waste our time or try to sell us a car that he knew we could not afford, More

CAMERON ROCKS! !! He's soo polite, nice and informative to any and all questions I have. !! He's soo polite, nice and informative to any and all questions I have. More

The oil was changed and tires rotated. Only issue was the tech did not latch my hood down so after leaving I was driving and my hood started to go up on the 9th street bridge....not a grea Only issue was the tech did not latch my hood down so after leaving I was driving and my hood started to go up on the 9th street bridge....not a great spot to pull over! Could have caused an accident! More

I used this service department multiple times for my vehicles without ever having an issue. I just recently brought my 2 vehicles there for an oil change and 1 to have a tire rotation. It was not the bi vehicles without ever having an issue. I just recently brought my 2 vehicles there for an oil change and 1 to have a tire rotation. It was not the biggest deal with my truck, but when I left my front tires were 13 psi below what they even recommended, which shows they were not checked. I then a few days later brought in my other vehicle for an oil change. The service rep brought out my engine and cab filter to show me they needed replacement. I informed them I will do them myself as I have been a mechanic for a long time and can change a filter. When I got home to do it I noticed the engine filter housing screws completely striped out and the plastic on the screws. I then called them and had to drive a half hour back to the shop. The part that did not sit right with me was they just put in bigger screws to hold it down and then shifted the blame towards me. The service rep advised the mechanic forgot to tell them it was broken before it came in, which I know it was not. I felt it was not professional to blame a customer, especially one who knows his way around a vehicle and what is damaged or not. Also to not fix the problem that they caused. Also let it be noted that when I called I was offered a free filter which I did not need as I already had a new one, but then not any other offer for the time I had to waste to come back and not get a new part. To just put bigger screws in, I could have done that at home. So long story short may be finding a new service department as this visit put a bad taste in my mouth. More