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Bettenhausen Chrysler Dodge Jeep Ram

Lockport, IL

Overview
Employees
Reviews
Vehicles
4.7
1,087 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome, Michael & Troy Bettenhausen
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16471 W 159th St

Lockport, IL

60441

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Showing 1,087 reviews

May 01, 2026

Service advisor brought in vehicle quickly and kept me informed of the status of the repair. More

by woody14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Siensa
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May 02, 2026 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your feedback, Woody! We’re glad to hear that our service advisor brought in your vehicle quickly and kept you informed of the status of the repair. Your kind words are appreciated, and we look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

May 01, 2026

Great experience with trading in and purchasing my new truck. The process was smooth and got a great deal. More

by bmikutis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Hornbuckle
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May 02, 2026 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your amazing review! We're thrilled to hear that you had a great experience trading in and purchasing your new truck. It's fantastic to know that the process was smooth and that you got a great deal. Your feedback is appreciated, and we look forward to seeing you again! Sincerely, The Team at Bettenhausen CDJR of Lockport

April 30, 2026

Amy was fantastic as always. Condition of BRAND NEW tires not so much. Dirty and scuffed like they had been pulled out of a dump More

by bobbial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy service department
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May 01, 2026 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your feedback, Bob. It's great to hear you had a fantastic experience with us. However, we understand your concerns regarding the condition of the tires. At Bettenhausen Chrysler Dodge Jeep RAM of Lockport, we strive for high standards, and we appreciate you bringing this to our attention. Please feel free to reach out to us directly so we can address your concerns further. We look forward to serving you again. Sincerely, The Team at Bettenhausen CDJR of Lockport

April 29, 2026

Adam was professional, helpful, and made everything quick, easy, and completely stress-free and enjoyable throughout the entire process, answering all my questions clearly and making me feel confident More

by krissy816
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Hornbuckle
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Apr 29, 2026 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your review, Krissy! We're happy to hear that Adam provided you with such a positive experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our goal is to make the car-buying process as easy and enjoyable as possible, and it's great to know we achieved that for you. We appreciate your feedback and look forward to seeing you again! Sincerely, The Team at Bettenhausen CDJR of Lockport

April 28, 2026

Jamie was amazing and my experience at dealerships were never good and this was the first time that it was GREAT!!!! More

by jrodbelle18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2026 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We are happy to hear you had a great experience with Jamie at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It’s wonderful to know that we could change your perception of dealerships. We hope to see you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

April 28, 2026

Very friendly Dylan was a very helpful salesman. No pressure put on me. Yes yes More

by dm2128
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Alexander
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Apr 28, 2026 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your feedback. It’s great to hear Dylan was helpful and that you felt no pressure during your visit. If there’s anything we could have done better or if you’d like to discuss your experience further, please feel free to reach out to us anytime. We look forward to assisting you again. Sincerely, The Team at Bettenhausen CDJR of Lockport

April 27, 2026

Felt very comfortable in having to make a decision, considering how many choices were available. More

by chucky0311
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Durvesh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2026 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review, Chucky! We’re delighted to hear that you felt comfortable making your decision with the many choices available at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

April 26, 2026

Jamie was great to work with…. found a jeep that was exactly what we wanted…..showed us all the bells and whistles when we picked it up…..all around an enjoyable experience More

by MJB
Recommend Dealer
Yes
Employees Worked With
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2026 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We’re thrilled to hear that you found the perfect Jeep and had an enjoyable experience with us at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team loves showcasing all the features of our vehicles, and it’s great to know we made your visit memorable. We look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

April 26, 2026

Terrible service department and extremely rude staff. I’ve had multiple negative experiences unfortunately at this location More

by abdelrahim_mj10
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Apr 26, 2026 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience. We appreciate your feedback regarding the service department at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It’s important to us that all our customers feel valued and heard. We encourage you to reach out to us directly so our team can address your concerns and work towards improving our service. Your satisfaction is important to us. Sincerely, The Team at Bettenhausen CDJR of Lockport

April 26, 2026

The rental you gave me was a big jeep wrangler and it had no step ups. Kinda hard to get in. Also you didn't run my van through the car wash before pick up. I usually expect better customer service from Be More

by brianwmcgraw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
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Apr 27, 2026 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us, Brian. We appreciate your feedback regarding the Jeep Wrangler and the car wash service. We understand that access can be an issue without step-ups, and our team strives to meet our customers' expectations. If you have further concerns or would like to discuss this in more detail, please feel free to reach out to us at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We value your input and hope to improve your experience in the future. Sincerely, The Team at Bettenhausen CDJR of Lockport

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