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Bettenhausen Chrysler Dodge Jeep Ram

Lockport, IL

Overview
Employees
Reviews
Vehicles
4.7
587 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome, Michael & Troy Bettenhausen
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16471 W 159th St

Lockport, IL

60441

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Showing 587 reviews

November 02, 2024

From the phone call to make the appointment to receiving my keys at the end of the service, Crystal was so friendly, helpful and welcoming. I will make sure to always return for any service needed for my ca More

by tmm924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal, Service Department
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Nov 05, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We’re thrilled to hear that Crystal provided you with such friendly and helpful service. At Bettenhausen Chrysler Dodge Jeep RAM of Lockport, we strive to create a welcoming experience for all our customers. We look forward to seeing you again for any future service needs! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 02, 2024

Everyone was very polite and friendly. Service was fast with no appointment. They put a seat and steering wheel cover keeping everything clean. More

by abronislaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal,
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Nov 05, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Bettenhausen Chrysler Dodge Jeep RAM of Lockport to be polite and friendly. It's great to know that you appreciated our fast service and the care we take to keep everything clean. We look forward to seeing you again next time! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 02, 2024

I always look forward to going in for service because they are friendly and professional. The waiting are is always clean and comfortable too. More

by Marstazz69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean , Kyle , Amy and Joe in service
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Nov 05, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We appreciate your kind words about the friendly and professional service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We're glad you find our waiting area clean and comfortable. We look forward to seeing you again for your next service! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 02, 2024

Excellent service. Service advisory Kyle made me feel like I’m part of family. Great Communication. More

by pchuchra
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kyle Mandra ⭐️⭐️⭐️⭐️⭐️
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Nov 05, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you received excellent service and that Kyle made you feel like part of the Bettenhausen Chrysler Dodge Jeep RAM of Lockport family. Our team is committed to great communication, and it's fantastic to know we met your expectations. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 02, 2024

I could not have asked for a better experience. The entire service department helped ease any anxiety I had and thoroughly explained everything. I would highly recommend Bettenhausen of Lockport to More

by DEBORAH.UZNANSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy, Crystal
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Nov 05, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our service department at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team is dedicated to providing thorough explanations and support to ease any concerns. We truly appreciate your recommendation and look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 31, 2024

My service was outstanding. Very efficient, accurate, friendly and timely. Franco and Crystal are the best. Thank you. More

by bconrad318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal and Franco
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Nov 01, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We’re thrilled to hear that you had an outstanding service experience with us at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Franco and Crystal are indeed exceptional team members, and we appreciate you highlighting their efforts. We look forward to welcoming you back for your next visit! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 31, 2024

Jamie was knowledgeable and personable. She made the purchasing process quick and easy. I highly recommend Jamie and Bettenhausen Lockport! More

by JIMSHADY13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that Jamie provided you with knowledgeable and personable service, making your purchasing process quick and easy. We appreciate your recommendation and look forward to assisting you again at Bettenhausen Chrysler Dodge Jeep RAM of Lockport! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 31, 2024

Dealership is great but the cost per hour is quite high fur automotive repairs 218 an hour is crazy !! Paying it the new location More

by pnut72763
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle in service
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Nov 01, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We appreciate your comments about Bettenhausen Chrysler Dodge Jeep RAM of Lockport and are glad to hear you find our dealership great. We understand your concerns regarding the hourly rate for automotive repairs. Rest assured, we strive to offer quality service and expertise, which can sometimes reflect in our pricing. If you would like to discuss this further, please feel free to reach out to us directly. We value your input and are here to assist you! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 31, 2024

So easy to do business! Jose Silvia is AMAZING to work with! He definitely goes above and beyond! Not your typical “car salesman” or “dealership” they really care about thei More

by Amanda Salerno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Silvia
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Nov 01, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you, Amanda! We're thrilled to hear about your fantastic experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Jose is indeed a valued member of our team, and we're glad he could assist you so well. Our commitment to exceptional service shines in both sales and our service department, and we truly appreciate your kind words. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 31, 2024

This is where I will be buying my next car. Great service and people. They did right and got the job done. More

by Matthew H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Nov 01, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with us at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team is dedicated to providing excellent service, and we're glad you felt that we delivered. We look forward to assisting you with your next car purchase! Sincerely, The Team at Bettenhausen CDJR of Lockport

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