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Bettenhausen Chrysler Dodge Jeep Ram - Service Center

Lockport, IL

4.6
350 Reviews

350 Reviews of Bettenhausen Chrysler Dodge Jeep Ram - Service Center

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April 01, 2025

I had new tires put on my vehicle. The service was quick and Kyle did a great job making me feel welcome and updated through the service. More

by David G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Mandra
March 31, 2025

The service agent was very communicative but my car still has an issue and feel like they didn't know what to do other than send the car back to me. I'll need to reschedule again. More

by mattmkirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't see my agent, Manny.
March 30, 2025

Good communication and service was finished on time and as promised. Better than Berman in Oak Lawn. More

by zeppelin2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

Great service. Communication could have been a little better but, overall I’m satisfied with their service. More

by kimberlyshiv.watson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle in the service dept. Nikki in service as well.
March 30, 2025

Had a problem with my seat belt. They took a look at it and had to order the part. I was in and out in @15min. More

by barisaxed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Keegan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

Great service overall. Positive attitudes, pleasant dealings with staff, no hidden costs, and professionalism. You do not see that much around anymore. That is why I go t More

by Cluster4558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Bettenhausen
March 30, 2025

Very timely and honest. Previous problem from a few months ago was taken care of. More

by mlomelibks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey in Service Dept
March 29, 2025

excellent service dept. manny franco was very helpful getting things taken care of and texting me and helping with follow up that i needed, before i even came in. repair tec More

by blacksheep24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan "Big Al" Caruthers II
3.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Nice and friendly but still professional. Very informative while waiting for work to be done More

by cindy_moran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Manny has been excellent advisor. Answered all questions. Dealer in Lockport. Il We will come back to this dealer!! More

by pparthun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
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