Sales guy was amazing super helpful, worked really quick
and was very friendly. Would come back to the dealership again
and was very friendly. Would come back to the dealership again
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by jen.langley72
Verified Customer
Verified Customer
Jul 05, 2026 -
Bettenhausen Chrysler Dodge Jeep Ram responded
Thank you for your wonderful review, Jen! We're thrilled to hear that our sales team provided you with exceptional service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It's great to know that you found them helpful and friendly. We look forward to welcoming you back for your next visit!
Sincerely,
The Team at Bettenhausen CDJR of Lockport
Allie was absolutely great and made everything super
easy. The sales director Heather came out for a bit to discuss our concerns and was super awesome.
easy. The sales director Heather came out for a bit to discuss our concerns and was super awesome.
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by fgordy.714
Verified Customer
Verified Customer
Other Employees Tagged:
Heather Garcia
Jul 03, 2026 -
Bettenhausen Chrysler Dodge Jeep Ram responded
Thank you for your wonderful review! We’re thrilled to hear that Allie provided you with excellent service and that Heather was able to address your concerns. At Bettenhausen Chrysler Dodge Jeep RAM of Lockport, we strive to make the car buying experience as smooth as possible. We appreciate your feedback and look forward to seeing you again!
Sincerely,
The Team at Bettenhausen CDJR of Lockport
The service started out great.
I got a beautiful, 2025 Ram pickup truck. The truck came with a broken passenger side mirror and only one key fab. What's the sale associate, promise
I got a beautiful, 2025 Ram pickup truck. The truck came with a broken passenger side mirror and only one key fab. What's the sale associate, promise to help me with. After the completion of the sale I reached out to Ms. Keegan
How about the mirror and the key fab. She would not return my calls, text nothing. I called a few times they said she was out of the office. I made the appointment myself for the mirror and came to the service center where she was working.That day. Not a hello, not a thank you. Nothing when I asked to speak to her, they said she had gone out on a test drive i don't know what I could have done to afford this kind of disrespect from the sales associate. But the mayor has since been fixed with an appointment made by myself. Even though I believe a forty thousand dollar truck should have came with two keys.I ended up purchasing one on my own almost $500.00. So at this time, I will thank for the vehicle which I really like. But this will conclude any business with your company.In the future.
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by mjones78
Verified Customer
Verified Customer
Service Price Transparency
Jul 03, 2026 -
Bettenhausen Chrysler Dodge Jeep Ram responded
Thank you for sharing your experience with us. We're glad to hear that you love your 2025 Ram pickup truck, but we understand your frustration regarding the broken mirror and the key fob situation. Your feedback is important, and we appreciate you bringing this to our attention.
We strive for high standards in customer service at Bettenhausen Chrysler Dodge Jeep RAM, and it seems we fell short in this instance. We encourage you to reach out to us directly so we can address your concerns more effectively moving forward. Thank you again for your feedback, and we wish you all the best.
Sincerely,
The Team at Bettenhausen CDJR of Lockport
Great interaction.
Simple. Great Dealership! Adrian Briones great salesperson. 10 out of a 10. Great job.
Simple. Great Dealership! Adrian Briones great salesperson. 10 out of a 10. Great job.
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by desutton
Verified Customer
Verified Customer
Jun 14, 2026 -
Bettenhausen Chrysler Dodge Jeep Ram responded
Thank you so much for your wonderful review! Our team truly appreciates your kind words about your experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We're thrilled to hear you had a great interaction and that Adrian provided excellent service. Looking forward to seeing you again soon!
Sincerely,
The Team at Bettenhausen CDJR of Lockport
I called and was able to make an appointment the same
week for my oil change. They also rotated my tires and washed my Jeep. Jeff was professional and polite. They were done in about 45 minutes, like he
week for my oil change. They also rotated my tires and washed my Jeep. Jeff was professional and polite. They were done in about 45 minutes, like he projected. So far, I am very happy with my purchase at Bettenhuswn Lockport! The overall customer service has been great!
I did have an issue getting through on the phone, so I called Allie, but she wasn't available. She did call me back quickly to see what I needed.
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by Kat
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jeff in Service 5 stars
Jun 08, 2026 -
Bettenhausen Chrysler Dodge Jeep Ram responded
Thank you for your wonderful review, Kat! We’re thrilled to hear that you had a positive experience with your oil change and tire rotation at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Jeff appreciates your kind words about his professionalism and responsiveness. We value your feedback and are glad you’re happy with your purchase. We look forward to seeing you again soon!
Sincerely,
The Team at Bettenhausen CDJR of Lockport
Everyone was friendly and knowledgable about the vehicles
I tried. Allie is great, she knows everything about the cars, I will definitely recommend anyone to see her.
I tried. Allie is great, she knows everything about the cars, I will definitely recommend anyone to see her.
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by brucej116
Verified Customer
Verified Customer
May 29, 2026 -
Bettenhausen Chrysler Dodge Jeep Ram responded
Thank you for your wonderful review, Bruce! We’re glad to hear that you had a positive experience with our staff at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It’s great to know that Allie was able to assist you with her knowledge and friendliness. Our team appreciates your recommendation and looks forward to welcoming you back next time!
Sincerely,
The Team at Bettenhausen CDJR of Lockport
Loved the salesperson!
! Mgr. not able/willing to negotiate much. They say “Haggle free”. I guess they take that seriously!
! Mgr. not able/willing to negotiate much. They say “Haggle free”. I guess they take that seriously!
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by jimbrandt
Verified Customer
Verified Customer
May 19, 2026 -
Bettenhausen Chrysler Dodge Jeep Ram responded
Thank you for your feedback, Jim! We're glad to hear that you loved your salesperson at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We understand that negotiations can be an important part of the buying experience, and we appreciate your input on this aspect. If you have any further questions or would like to discuss your experience, please feel free to reach out to us. We value your thoughts and hope to assist you again in the future!
Sincerely,
The Team at Bettenhausen CDJR of Lockport
Wonderful customer service.
Very helpful in meeting our needs. Nick and Allie were great! Thanks again!
Very helpful in meeting our needs. Nick and Allie were great! Thanks again!
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by Dspinner
Verified Customer
Verified Customer
May 18, 2026 -
Bettenhausen Chrysler Dodge Jeep Ram responded
Thank you so much for your kind words! We’re thrilled to hear that you had a wonderful experience with our team at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Nick and Allie will be delighted to know they made a positive impact on your visit. We appreciate your support and look forward to serving you again in the future!
Sincerely,
The Team at Bettenhausen CDJR of Lockport
Can’t recommend enough, between Danny in Service , Allie
and Nick in sales. The whole team made buying experience painless. Originally went for wife’s upgrade, going back for mine . 5 stars
and Nick in sales. The whole team made buying experience painless. Originally went for wife’s upgrade, going back for mine . 5 stars
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by oherrera_312
Verified Customer
Verified Customer
May 17, 2026 -
Bettenhausen Chrysler Dodge Jeep Ram responded
Thank you for your fantastic review! We’re thrilled to hear that Danny, Allie, and Nick provided you with a seamless buying experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We appreciate your recommendation and look forward to assisting you with your upgrade. Don’t hesitate to reach out when you’re ready for your next vehicle!
Sincerely,
The Team at Bettenhausen CDJR of Lockport
Allie was awesome!
She is a product expert. She left nothing out when showing me the vehicle. Zero pressure to purchase. Great follow up and a team effort was made to e
She is a product expert. She left nothing out when showing me the vehicle. Zero pressure to purchase. Great follow up and a team effort was made to ensure the deal I needed was achieved. The only reason for 4 and not 5 stars was the closing process. It took way to long. When finally done after 2.5 hours I walked out to find no one had swapped my plates over which took another 15 min. Over all a great experience and I will be back!
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by MARCPATLA1
Verified Customer
Verified Customer
Apr 15, 2026 -
Bettenhausen Chrysler Dodge Jeep Ram responded
Thank you for your thoughtful review, Marc! It's great to hear that Allie provided you with excellent service and that you had a great overall experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We appreciate your feedback regarding the closing process and will certainly look into ways to improve efficiency in that area. We look forward to welcoming you back for your next visit!
Sincerely,
The Team at Bettenhausen CDJR of Lockport