Bettenhausen Chrysler Dodge Jeep Ram - Service Center
Lockport, IL
392 Reviews of Bettenhausen Chrysler Dodge Jeep Ram - Service Center
Great customer service. Had a piece of metal stuck in my tire. They were able to get it out and repaired very quickly for us. Appreciate the efficiency and communication pro Had a piece of metal stuck in my tire. They were able to get it out and repaired very quickly for us. Appreciate the efficiency and communication process. More
I went in with a concern about my brakes and was sent away in my car and told to return tomorrow. I returned the next day and left my car for about 7 hours. I returned when called to pick it up and was n away in my car and told to return tomorrow. I returned the next day and left my car for about 7 hours. I returned when called to pick it up and was not given any info about the service. I was just told to grab the key. I had to ask about what was discovered during the service in turn I was told there was no active codes and nothing is wrong with my car. My car didn't brake twice while driving and that doesn't just randomly happen. I was not told if a full brake inspection was completed or anything at all. The best part of my service at this location was David who saw my license plate was falling off and took the time to screw it back on even when it became a bigger problem because it originally wasn't put on properly when I bought it. I was very frustrated I was sent away with no answers or communication. More
Excellent experience. Cam was very helpful and kept me up to date on how my car work was going. It was also nice that there were snacks and hot chocolate available. Will d Cam was very helpful and kept me up to date on how my car work was going. It was also nice that there were snacks and hot chocolate available. Will definitely come back. Thanks More
Great customer service. Will continue to have my vehicles serviced at Bettenhausen. Thank you for the awesome experience. Will continue to have my vehicles serviced at Bettenhausen. Thank you for the awesome experience. More
They have a great service department. I was informed of all progress on my Jeep. I was informed of all progress on my Jeep. More