Bettenhausen Chrysler Dodge Jeep Ram - Service Center

Joey Robson Express Advisor was GREAT! He addressed all my issues with my car and everything is working great now. "A big CONGRATULATIONS to Joey Robson and the service technician for a He addressed all my issues with my car and everything is working great now. "A big CONGRATULATIONS to Joey Robson and the service technician for a job well done. The is working well. Mike & Dad Charles Rinella More

I think the employees need to listen to the customer. My phone number was not listed correctly and my wife asked that they change the number on the day before when she made the appointment and they didn My phone number was not listed correctly and my wife asked that they change the number on the day before when she made the appointment and they didn't. When she dropped the car they did not confirm a number and she waited the hour at Panera and then came back to the car not being done because they called the number that was 12 years old from a previous employer that should have been changed. She then had to wait another 20 minutes. More

The customer service was polite and efficient. The communication was great. They estimated a good time frame for when my vehicle would be ready and called me when it was ready before its time. The communication was great. They estimated a good time frame for when my vehicle would be ready and called me when it was ready before its time. More

On my recent vehicle serivice, everyone was very professional, especially Amy. She asked questions about my vehicle problem that I didn't even think of. The service facilty is clean and efficientl professional, especially Amy. She asked questions about my vehicle problem that I didn't even think of. The service facilty is clean and efficiently well run. Thank you. More

Came in for an oil change on a Saturday afternoon (4/12) and the staff was available to help get me set up immediately. I was given the option to add a tire rotation. I passed this time. No hard sell - r and the staff was available to help get me set up immediately. I was given the option to add a tire rotation. I passed this time. No hard sell - refreshing! It was quick, shorter than the quoted hour timeline. It feels good to go to Bettenhausen. To know the experts are working on my car (even for an oil change) is comforting. More

Great experience. Clean facilities. Excellent service. Good communication on wait time and services needed and performed. Clean facilities. Excellent service. Good communication on wait time and services needed and performed. More

Well, everything I brought the car in for the Jeep whatever you call it did not get fixed. Nothing is fixed. You shut it off the sensor off instead of replacing it. whatever you call it did not get fixed. Nothing is fixed. You shut it off the sensor off instead of replacing it. More

Excellent work friendly people fast service bravo oil change and tire rotation under 1 hour change and tire rotation under 1 hour More

Continues to excel in their performance. Have purchased 7 vehicles from Bettenhausen and all areas of service have been excellent. Have purchased 7 vehicles from Bettenhausen and all areas of service have been excellent. More

Certainly pleased that service found the issue with my car which was different from what I thought it was. But disappointed because it was likely caused by a mistake by the service department 8 months pr car which was different from what I thought it was. But disappointed because it was likely caused by a mistake by the service department 8 months prior when other work was being done. More