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Bettenhausen FIAT

Orland Park, IL

4.9
232 Reviews
Proud To Call Chicago's South Suburbs Our Home! As a family owned and operated dealership for over 60 years, we have a great history here in Tinley Park, and Orland Park Illinois. With a loyal and caring family of customers throughout Chicago's south, southwest, east, and northern suburbs, it is our responsibility to take care of them the way that they have taken care of us. That is why we give back to our great town's like Tinley Park, Orland Park, Oak Forest, Palos, Homer Glen, New Lenox, Mokena, Frankfort and all surrounding communities that we call home. From food and toy drives to natural disaster relief efforts, we have been there to assist and support our community and the surrounding areas. We thank you, our loyal customers. With your loyalty and support, we can continue to do what we do best. That is to actively support our community and our neighbors in a responsible manner while providing great quality vehicles to our loving customers. “ Cars are indeed our business, supporting those in the communities we serve will be our legacy.
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15941 S 94th Ave

Orland Park, IL

60462

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Showing 232 reviews

January 06, 2022

Jackie is an excellent service technician representative. She caters to the needs of the client. Truly exceptional More

by mariacsu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Chaput
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie in the service department
Jan 11, 2022 -

Bettenhausen FIAT responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. The Bettenhausen Certified Pre-Owned Megastore Team

November 17, 2021

I have purchased several vehicles here and the service and professionalism has always been top notch! More

by JeepFan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Jody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Bettenhausen FIAT responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. The Bettenhausen Certified Pre-Owned Megastore Team

November 12, 2021

Service and explanations for questions were answered for my husband. All work requested was completed. More

by atrovato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan G
Nov 16, 2021 -

Bettenhausen FIAT responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. The Bettenhausen Certified Pre-Owned Megastore Team

October 13, 2021

No issues at all! Great experience with Mike! Will return for next car purchase for sure! More

by AngieRN2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kass
Oct 18, 2021 -

Bettenhausen FIAT responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. The Bettenhausen Certified Pre-Owned Megastore Team

September 02, 2021

Laura, Jess, Tony, and Rob All went above and beyond to remedy my situation and make me feel extremely special and I will be back. More

by marcganz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Chaput
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Browne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura and Tony
Sep 08, 2021 -

Bettenhausen FIAT responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. The Bettenhausen Certified Pre-Owned Megastore Team

September 01, 2021

My durango was purchased in April 2021. I thought I got a great deal until August when my car began to shake when I drove anywhere other than the expressway. Eurbiel Esparaza, the Bettenhausen dealer, sold m More

by DisappointedGirl89
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Woodall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles, Erubiel Esparza
Oct 18, 2021 -

Bettenhausen FIAT responded

Our team has acknowledged this review.

August 28, 2021

I can always count on my dude Jake and the team at this particular site. I've been to the other not far away, and had a not so great experience. More

by docrocmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Chaput
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake,
Sep 01, 2021 -

Bettenhausen FIAT responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! The Bettenhausen Certified Pre-Owned Megastore Team

June 09, 2021

Charles Johnson was an absolute pleasure to work with at Bettenhausen in Orland Park. He went out of his way to help me purchase and finance the vehicle I dreamed of owning. He was patient, polite and just More

by Barbara M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Johnson
Jun 14, 2021 -

Bettenhausen FIAT responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. The Bettenhausen Certified Pre-Owned Megastore Team

May 29, 2021

PLEASE READ BEFORE GOING HEREI didn’t want to post a PLEASE READ BEFORE GOING HERE I didn’t want to post a review about my experience here because I didn’t end up purchasing a vehicle. But after the p More

by Cristian
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor
May 11, 2021

I wish to extend my great appreciation for the superb service provided me at Bettenhausen in Orland Park, Ill. by manager Charles Anderson and his erstwhile salesman Charles Johnson. Never before have More

by wmmassie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Anderson
May 14, 2021 -

Bettenhausen FIAT responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. The Bettenhausen Certified Pre-Owned Megastore Team

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