Bev Smith Toyota - Service Center

Parts for my truck were on backorder, it took a month and a half for the parts to arrive. I received an email stating that the parts had arrived, and when I called to set up an appointment, I was told that t a half for the parts to arrive. I received an email stating that the parts had arrived, and when I called to set up an appointment, I was told that the parts were not there. Followed back up on my own on a few days later, to find that the parts had arrived. Service was scheduled for Saturday, which took about three hours and I was never offered a courtesy vehicle. Being that I just purchased the vehicle a little over a month ago, I figured that would be a nice gesture for my business. Jonathan took good care of me along with another gentleman that took my vehicle and got it washed after the service was complete. The truck is running fine now. More

Great customer service from John. He was very helpful in helping me to understand what was going on with my car. He was very helpful in helping me to understand what was going on with my car. More

I had a great experience with the service. From the moment I arrived, the staff was friendly, knowledgeable, and efficient. Heaven Flores took the time to explain everything clearly. The waiti From the moment I arrived, the staff was friendly, knowledgeable, and efficient. Heaven Flores took the time to explain everything clearly. The waiting area was clean and comfortable. I’ll definitely be back for future maintenance. Highly recommend! More

The best place to di business, and Joé and all the people there are wonderful there are wonderful More

I don’t believe the diagnostic test was accurate. I believe that based on what I told the service person, the information provided was based on what I said. I told the tech that Toyota Weston didn’t I believe that based on what I told the service person, the information provided was based on what I said. I told the tech that Toyota Weston didn’t put oil in the car when the car was previously serviced and that the car stalled out when I traveled to Texas and based on that information, I was advised that I need a new engine and that the year of the car makes it difficult for the oil to go to different parts of the vehicle. I will follow up with another mechanic to see if that is truly the case. More

Service was quick and efficient. I appreciated that the car was washed upon return to me I appreciated that the car was washed upon return to me More

Service was great! Reno is well done and is a comfortable place to wait for service to be done. John was awesome, went above and beyond. My only complaint is that I had Reno is well done and is a comfortable place to wait for service to be done. John was awesome, went above and beyond. My only complaint is that I had to confirm my appointment multiple times. I got numerous texts, emails and then at least 5 or 6 phone calls plus voicemails asking for a call back. I almost cancelled because of how many times I was contacted. More

Great customer service. My service consultant Tori was awesome. Glad to see they are offering complimentary car wash service too. I highly recommend Bev Smith Toyota to any My service consultant Tori was awesome. Glad to see they are offering complimentary car wash service too. I highly recommend Bev Smith Toyota to anyone who seeks great service and 100% satisfaction. More

Kim is helpful as always. Easy in, easy out. Kept infor.ed the entire time. Easy in, easy out. Kept infor.ed the entire time. More

Best customer service, your car is in the most amazing hands! I will never let another body shop touch my car. hands! I will never let another body shop touch my car. More