Bev Smith Toyota - Service Center

Sept/16/2020 Stan: Timely service and in addition to routine care they fixed a recall that had just been issued for a Air-bag recall. Always have excellent service from this deal... routine care they fixed a recall that had just been issued for a Air-bag recall. Always have excellent service from this deal... More

Kellie was very responsive and made sure that I was kept informed of my Corrolla's status. The work was done quickly. So happy to get this taken care of! informed of my Corrolla's status. The work was done quickly. So happy to get this taken care of! More

From the call to schedule my service to the cashier interaction, my experience was excellent. I highly recommend both Toyota and Bev Smith for sales and service. interaction, my experience was excellent. I highly recommend both Toyota and Bev Smith for sales and service. More

The very best service I’ve received anywhere... even tops my 3 Lexus vehicles. I went in this time for routine service (130,000 miles on my Tundra... finally finished the break in period!). I came out with z my 3 Lexus vehicles. I went in this time for routine service (130,000 miles on my Tundra... finally finished the break in period!). I came out with zero problems, under $100 and they appraised my truck (first they asked if they could), made me an offer and I agreed to swap it for a new one just like it. All in under 90 minutes. Your definition of “service” might be different than mine, but that rang all the bells in my steeple! More

Great service. Timely service and in addition to routine care they fixed a recall that had just been issued for a softwear update. Always have excellent service from Timely service and in addition to routine care they fixed a recall that had just been issued for a softwear update. Always have excellent service from this dealership, More

I wouldn’t go back to Bev Smith Toyota if they gave me free service for lifetime. The service department is the worst. If you have an appointment you can arrive there early and they’ll ask you to come bac free service for lifetime. The service department is the worst. If you have an appointment you can arrive there early and they’ll ask you to come back at the time of your appointment. The customer service doesn’t exist and personal lacks soft skills. More

Best Service Advisor I bought a 2018 certified pre-owned Toyota Sienna for my wife from another dealership that I was not satisfied with. I am 60 years old and have owned I bought a 2018 certified pre-owned Toyota Sienna for my wife from another dealership that I was not satisfied with. I am 60 years old and have owned many vehicles in my lifetime. Stan Rumowski is the best Service Advisor I have ever dealt with. He treats my wife with great respect and always explains the work being done to my wife or myself. Stan always goes over and above with his customer service! More

Awesomenesss!! Our Certified Sales Professional was just that, Professional, Sharp, Courteous, very knowledgeable of the vehicle he showed us. Showed us vehicles I Our Certified Sales Professional was just that, Professional, Sharp, Courteous, very knowledgeable of the vehicle he showed us. Showed us vehicles I was interested in and was very conscience of my time and situation as I am currently on a walker. I am not released from the doctors to drive yet, but I can hardly wait to sport my New Toyota C-Hr! More

I wouldn’t go anywhere else for vehicles!Extremely I wouldn’t go anywhere else for vehicles! Extremely satisfied with Toyota and their employees Very efficient every time I have my car serviced Th I wouldn’t go anywhere else for vehicles! Extremely satisfied with Toyota and their employees Very efficient every time I have my car serviced Thank you More

Extremely rude and unprofessional employees Today was the second incident where members of the service team were very rude and unprofessional. The last involved my wife, today was my turn to be Today was the second incident where members of the service team were very rude and unprofessional. The last involved my wife, today was my turn to be treated like absolute garbage because I asked to drop my vehicle off an hour and a half early for my service appointment and letting the employee know that they could take their time since my plans had changed. I ended up driving off very upset and amazed that someone would talk to another person with such disrespect. We’ve purchased 8 cars in the last 12 years from this dealership and the level of service has always been very good but after these experiences in the last two months we will never return. Times are tough right now, it would seem an inopportune time to drive loyal customers away. More