Bev Smith Toyota - Service Center

My experience with Bev Smith Toyotas Service department was absolutely terrible. Service department if I was able to give 0 stars. Unprofessional customer service, Kim is a lier- Mike doesn’t know anything was absolutely terrible. Service department if I was able to give 0 stars. Unprofessional customer service, Kim is a lier- Mike doesn’t know anything about cars and Dave is giving assumptions instead of facts. Toyota INDEFINITELY needs to step up there service department and start hiring people THAT ACTUALLY KNOW WHAT THERE DOING! I would expect this service from a mom & pop shop but from a Toyota dealer is unacceptable. Corporate will be involved and I will no longer do service with Toyota. More

The service department did a great job in reviewing the brakes, etc work done previously. brakes, etc work done previously. More

Setvice department was very helpful. There was very minimal wait time. I was very impressed with the service I received. There was very minimal wait time. I was very impressed with the service I received. More

Excellent Top Class service always on time complete service report from 2019 with Mr.Tim Seymore to 2025 with Ms.Kim Vest. service report from 2019 with Mr.Tim Seymore to 2025 with Ms.Kim Vest. More

Everyone I came into contact with was extremely nice and helpful, the place was very clean and the service was quick. I also think the pricing is very fair in comparison with other dealerships and even inde helpful, the place was very clean and the service was quick. I also think the pricing is very fair in comparison with other dealerships and even independent shops. More

It was a pleasure to wait for the service in this location. Good new instalation and service location. Good new instalation and service More

Terrific staff and team! 1, 2, 3, 4, 5, 6, 7, 8, 9 and 10? I give a 10 for excellent! 1, 2, 3, 4, 5, 6, 7, 8, 9 and 10? I give a 10 for excellent! More

The Service department makes it all worth while. Kim, Allison and Ms. Ivy are exceptional. Kim, Allison and Ms. Ivy are exceptional. More

Great service department. I don't have anything to add but here are 15 words I don't have anything to add but here are 15 words More

Quick circle in. Understood what was needed and got right to work. New waiting area while modern and trendy was ok but lacked comfortable seating. Service wrap up Understood what was needed and got right to work. New waiting area while modern and trendy was ok but lacked comfortable seating. Service wrap up was efficient and easy. However the low tire pressure light came on a few minutes after leaving the dealership. More