Bev Smith Toyota - Service Center

excellant we got an extended service plan when we bought our2015 Toyota camry and receive excellent service when it's due for a scheduled service. no charges fo we got an extended service plan when we bought our2015 Toyota camry and receive excellent service when it's due for a scheduled service. no charges for regular maintenance. More

Great! It was a great experience and service was fast and efficient... thank you and have a wonderful day! I will be sure to recommend your dealership. It was a great experience and service was fast and efficient... thank you and have a wonderful day! I will be sure to recommend your dealership. More

Superior service Stan & Kevin Stan Rumowski & Kevin Yarnell made my day on Wednesday. They bent over backwards to accommodate my impromptu schedule and worked wonders bringing my Stan Rumowski & Kevin Yarnell made my day on Wednesday. They bent over backwards to accommodate my impromptu schedule and worked wonders bringing my 2013 Highlander up to code. Thank you Bev Smith service & especially Stan & Kevin - this is why we have bought 6 Toyotas here & why we get all of our service here Sharon Robson More

Fast and courteous I made a call for a 4 wheel alignment and they had me in the same day and out in 1.5 hours .Top rate service I made a call for a 4 wheel alignment and they had me in the same day and out in 1.5 hours .Top rate service More

first service guy It was a gentleman that helped me as soon as I pulled my car Ford he had an accent he listened and was very pleasant he made my experience a great one It was a gentleman that helped me as soon as I pulled my car Ford he had an accent he listened and was very pleasant he made my experience a great one More

Fast and awesome service! Came in to get my 20k service and was told it would be done in less then an hour and it was done in 45 mins. Stan is awesome and explains everything v Came in to get my 20k service and was told it would be done in less then an hour and it was done in 45 mins. Stan is awesome and explains everything very well. Completely satisfied this appointment and all of my previous appointments as well. More

Maintenance on a Toyota Corolla Stan Was great. He reviewed what Maintenance I had in the past where I was with my platinum warranty and what I needed to have done that day he did no Stan Was great. He reviewed what Maintenance I had in the past where I was with my platinum warranty and what I needed to have done that day he did not try and over sell me More

I was very impressed with the concern ,and extra speed. Employees ,Tim Seymour and Christopher Galasso , performed the work needed on my car. I, had voiced my concern about the time requirerd to do the work Employees ,Tim Seymour and Christopher Galasso , performed the work needed on my car. I, had voiced my concern about the time requirerd to do the work. I have Diabetes 2 ,and told them I was feeling a bit troubled about having some reaction to my blood sugar levels.The Employees mentioned ,did the brake work in 45 mins. vrs. 1 1/2 hrs.as was said normally would be required! Thanks Guys ! Very impressed by your help! Thank You; John Schmidt More

The slum of Toyota dealerships I don't know - maybe I was just spoiled at my own dealership in another state. I just moved here and needed an oil change so I took my car into this d I don't know - maybe I was just spoiled at my own dealership in another state. I just moved here and needed an oil change so I took my car into this dealership because they would have access to all the service records on my 2005 Toyota. It was crowded and they were super busy. Customers hanging out on seats outside. The check in went smooth enough. The service guy took me into a crowded - place to wait that looked more like a bus station lobby in a bad part of town. The seats were practically on top of a "store" - just in case you were suddenly possessed to buy some deodorizers or a sunshade. Sure there was coffee but the water was $2.50 in the vending machine. I was barely sat down and a salesman called me on my phone trying to convince me that I needed a shiny new car and bluetooth. It bothered me that he didn't even try to understand my needs. Some people don't care about bling the same way some people don't care about a world of diminishing resources. He could have at least asked why I was driving a 2005. In a fairly short time - the service guy came in with my bill and sat furtively next to me trying to convince me I needed 1000 dollars worth of work at that very minute. He warned me that my battery could die on the way home. Now being a woman and almost 65 - I realize Im a perfect target for fear from people who think I can be easily manipulated - but I have been very fortunate to teach media literacy in college and I can see right through the "fear" tactics.. And I resent it. I paid for my oil change and miraculously made it home with no dead battery. I soon found a local reputable garage and got my back brakes done for about 150 less than I was quoted and the guy even cleaned off my battery posts for nothing and fixed a loose panel that was rattling for about 40 bucks after you had quoted me 200. Total cost - $211 bucks. I was told I would receive a survey to complete but i never got it.. People say it's the way of dealerships but that's not true. I can vouch that there are much better dealers out there that actually respect customers - take care of them and and sell to their needs. You could do better - much better. More

Service Adviser Great - Again Once again my Service Adviser understood want I wanted, on this occasion I need to be in and out as fast as possible. On other occasions it has been l Once again my Service Adviser understood want I wanted, on this occasion I need to be in and out as fast as possible. On other occasions it has been lets get all the things which will be needed to be done in the near future while I have the chance to leave my truck for a day or two. I drive a lot of miles for my work and rely on my truck to work. All the Service Advisors have been great but especially my hats off to Stanley Rumowski (my go to guy for years) and my most recent Service Advisor Scott Deppen. I would also like to recognize the outstanding job technician Kevin Yarnell has done on numerous occasions work on my Tundra. He has taken the time to listen to my concerns and even take me to my truck so I can see the issues myself. It should be noted that very rarely can I plan my visits due to an unpredictable work schedule so I tend to just go in early with no appointment - hence my interaction with various advisors. More