Beverly Hills BMW
Beverly Hills, CA
Filter Reviews by Keyword
By Type
Showing 563 reviews
I have always had great experience in both service and sales from Beverly Hills BMW, and presently own two 5-series cars, both of which get serviced at this location.<br><br> It is important to make an a sales from Beverly Hills BMW, and presently own two 5-series cars, both of which get serviced at this location.<br><br> It is important to make an appiontment for service, as this place often gets overloaded due to the high number of BMWs in the Beverly Hills area. From what I have seen, many of the customers waiting on the service drive are often impatient and/or rude. Nastiness does not get you better service. BMW (especially in Beverly Hills) drivers seem to think they are "special" and demand immediate satisfaction. That isnot always possible.<br><br>I think BH BMW is doing a great job with the constraints they are working under, and hopefully they will get the new and expanded facilities they need. More
website offered to set up appointments on-line. after a few days, i hadn't heard back for a confirmation so i called. the woman who handled scheduling appointments didn't have me on the books and didn't few days, i hadn't heard back for a confirmation so i called. the woman who handled scheduling appointments didn't have me on the books and didn't even know BHBMW offered on-line appointments. that ticked me off. <br><br>they were also a bit of a pain in terms of trying to set up a time for me to drop off- weren't very understanding that i needed to be at work at a reasonable hour. <br><br>now that i live back in OC, i can take it to my favorite independent shop (autowerkes in HB), who does great work at a reasonable price, and will pick up and deliver the car for free. More
Bought a pre-owned 325it, excellent experience, not pushy, good pricing, no xx negotiations etc. went for 2 service calls (maintenance warranty) so far, excellent service, they treat you like a king, s pushy, good pricing, no xx negotiations etc. went for 2 service calls (maintenance warranty) so far, excellent service, they treat you like a king, servgice is flawless. I had to replace a trim piece, actual price ended up 1/2 of the original quote, all-in-all another reason to drive a bmw... More



