Bought a used Volvo. After the sale, it was all downhill. There were five items agreed to, for "Work promised to be performed at time of sale". Only one item was repaired in a satisfactory manner. The sales manager started with excuses and commented that we only paid $9000 for the car. (The total I paid was $12000) If they were going to gripe about the repairs, they should have not signed the agreement to promise to make the repairs. Sales person did not return calls promptly and sales manager was inconsiderate and rude.