Beyer Subaru
Alexandria, VA
Filter Reviews by Keyword
By Type
Showing 130 reviews
I was greeted promptly when I arrived for my scheduled appointment and Estefany reviewed my work order and gave me an estimated time. In the waiting area I found a spot I could do work while my car was se appointment and Estefany reviewed my work order and gave me an estimated time. In the waiting area I found a spot I could do work while my car was serviced. Service options were explained clearly to me. The work was done within the time estimated and the bill was the same as the estimate provided. More
I don’t know if it’s just the pleasant personality and excellent communication of Estefany as my agent, but the whole servicing experience is different and good. excellent communication of Estefany as my agent, but the whole servicing experience is different and good. More
This is our second Subaru that we have purchased from Beyer Subaru. This last visit was for a 36K service for our 2022 Ascent. A warranty issue was discovered and our car had to be in the shop for a few Beyer Subaru. This last visit was for a 36K service for our 2022 Ascent. A warranty issue was discovered and our car had to be in the shop for a few days. We were given a new Forester to drive home so we were happy campers. We have always received excellent service from Beyer and have recommended it to several friends over the years. More
Exemplary customer service; clean waiting room. Service Consultant Sandie Au is fantastic: professional, pleasant and focused on my satisfaction. I receive constant updates during service and can g Service Consultant Sandie Au is fantastic: professional, pleasant and focused on my satisfaction. I receive constant updates during service and can get a loaner or Uber, if requested. This is my Subaru dealership location. More
The team was excellent. Franco in particular was extremely helpful, knowledgeable and friendly. We had a great experience and would highly recommend Franco and this dealersh Franco in particular was extremely helpful, knowledgeable and friendly. We had a great experience and would highly recommend Franco and this dealership to others More
The service at this dealership is always excellent. It’s good to see the same smiling faces every time I go there. The job done on my cross trek was timely. Thank you all for the great services. It’s good to see the same smiling faces every time I go there. The job done on my cross trek was timely. Thank you all for the great services. More
The service and managers are excellent! I find I can get stressed out with car problems, but not at Beyer Subaru. A neighbor said it’s the only place he trusted his car, so I tried it and I find I can get stressed out with car problems, but not at Beyer Subaru. A neighbor said it’s the only place he trusted his car, so I tried it and feel the same way. On a recent service, My service manager, Shay, had a very keen eye and wealth of knowledge but also consulted technicians. I appreciated that I could trust them. More

