Back

Beyer Subaru

Alexandria, VA

4.8
130 Reviews

7416 Richmond Hwy

Alexandria, VA

22306

Directions

By Type

Showing 130 reviews

November 06, 2025

I was greeted promptly when I arrived for my scheduled appointment and Estefany reviewed my work order and gave me an estimated time. In the waiting area I found a spot I could do work while my car was se More

by singleymartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefany
Nov 10, 2025 -

Beyer Subaru responded

Thank you, Martin! We’re so glad to hear that your visit went smoothly from start to finish. Estefany and our team take pride in clear communication, accurate estimates, and creating a comfortable environment for our guests while their vehicles are being serviced. It’s wonderful to know you had such a positive and efficient experience, we truly appreciate your trust in Beyer Subaru! -Josh Cochran, General Manager

November 05, 2025

I don’t know if it’s just the pleasant personality and excellent communication of Estefany as my agent, but the whole servicing experience is different and good. More

by ellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefany
Nov 10, 2025 -

Beyer Subaru responded

Thank you, Ellis! We’re delighted to hear that Estefany’s friendly personality and excellent communication made your service experience stand out. She takes great pride in providing thoughtful, customer-focused care, and it’s wonderful to know that it made such a positive impression. We truly appreciate your feedback and look forward to continuing to provide the same great experience at every visit! -Josh Cochran, General Manager

November 05, 2025

This is our second Subaru that we have purchased from Beyer Subaru. This last visit was for a 36K service for our 2022 Ascent. A warranty issue was discovered and our car had to be in the shop for a few More

by peteloomis3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurice in Service
Nov 10, 2025 -

Beyer Subaru responded

Thank you, Pete, for such a thoughtful review and for being a loyal member of the Beyer Subaru family! We’re so glad to hear that your service experience — including the handling of your warranty repair and loaner Forester — went smoothly. It’s wonderful to know you’ve trusted us with multiple Subaru purchases and continue to recommend us to friends. Your loyalty means the world to us, and we look forward to serving you for many more miles ahead! -Josh Cochran, General Manager

November 05, 2025

Exemplary customer service; clean waiting room. Service Consultant Sandie Au is fantastic: professional, pleasant and focused on my satisfaction. I receive constant updates during service and can g More

by Future1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandie Au
Nov 05, 2025 -

Future1218 responded

Excellent customer service; professional and pleasant service team; quick and reliable vehicle maintenance.

Nov 10, 2025 -

Beyer Subaru responded

Thank you so much for your kind words and continued trust! We’re thrilled to hear that Sandie and our service team continue to provide the professional, attentive, and accommodating care you deserve. It’s great to know you appreciate the clear communication, convenient options, and welcoming environment we strive to offer every visit. We truly value your loyalty and are proud to be your go-to Subaru dealership! -Josh Cochran, General Manager

November 04, 2025

The team was excellent. Franco in particular was extremely helpful, knowledgeable and friendly. We had a great experience and would highly recommend Franco and this dealersh More

by Enagle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franco Deoliveira
Nov 10, 2025 -

Beyer Subaru responded

Thank you so much for your kind review! We’re thrilled to hear that Franco and our team made your experience such a positive one. His knowledge, professionalism, and friendly approach truly reflect the standard we aim for at Beyer Subaru. We greatly appreciate your recommendation and look forward to welcoming you back for future visits! -Josh Cochran, General Manager

November 04, 2025

The service at this dealership is always excellent. It’s good to see the same smiling faces every time I go there. The job done on my cross trek was timely. Thank you all for the great services. More

by Sarah.Abugre.murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay
Nov 10, 2025 -

Beyer Subaru responded

Thank you, Sarah! We’re so glad to hear that you continue to enjoy excellent service and familiar, friendly faces each time you visit. It’s wonderful to know that your Crosstrek’s service was completed quickly and to your satisfaction. We truly appreciate your loyalty and kind words — the Beyer Subaru team looks forward to seeing you again soon! -Josh Cochran, General Manager

November 04, 2025

Prompt, direct service, they also provided a loaner which was nice. The staff was super helpful. More

by forced.immune_9t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurice
Nov 10, 2025 -

Beyer Subaru responded

Thank you for sharing your experience! We’re glad to hear that our team provided prompt, straightforward service and that the loaner vehicle made your visit more convenient. It’s wonderful to know our staff was helpful throughout the process — we truly appreciate your feedback and look forward to serving you again at Beyer Subaru! -Josh Cochran, General Manager

November 04, 2025

Great experience with car service. Staff was friendly and informative. Car was serviced quickly and efficiently More

by am
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefany
Nov 10, 2025 -

Beyer Subaru responded

Thank you, AM! We’re delighted to hear that your service experience was smooth and efficient. It’s great to know our friendly and knowledgeable team made your visit such a positive one. We truly appreciate your feedback and look forward to welcoming you back to Beyer Subaru for your next service! -Josh Cochran, General Manager

November 03, 2025

Regular service Appt was excellent. Same day mail delivered 10% off coupon from Subaru. Timing 😂.was disappointing. More

by kat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept excellent customer service
Nov 10, 2025 -

Beyer Subaru responded

Thank you, Kat! We’re delighted to hear your service appointment went so well and that everything was handled smoothly. It’s always a pleasure to see you, and we truly appreciate your continued trust in the Beyer Subaru team. We look forward to keeping your Subaru running at its best for many miles ahead! -Josh Cochran, General Manager

November 03, 2025

The service and managers are excellent! I find I can get stressed out with car problems, but not at Beyer Subaru. A neighbor said it’s the only place he trusted his car, so I tried it and More

by KG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay
Nov 10, 2025 -

Beyer Subaru responded

Thank you, KG, for such a thoughtful review! We’re so glad to hear that Shay and our team helped make your service experience stress-free and reassuring. It’s wonderful that you found the same level of trust and confidence your neighbor recommended — that’s exactly what we strive for with every visit. We truly appreciate your kind words and look forward to continuing to take great care of you and your Subaru! -Josh Cochran, General Manager

...
5
...