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Beyer Subaru

Alexandria, VA

4.8
130 Reviews

7416 Richmond Hwy

Alexandria, VA

22306

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Showing 130 reviews

November 02, 2025

There was a minor problem with my vehicle after recent service. The matter was resolved with no questions asked after I brought it to the attention of the service representative. A courtesy car was prov More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay
Nov 10, 2025 -

Beyer Subaru responded

Thank you for sharing your experience! We’re glad to hear that our team was able to address your concern quickly and make things right without hesitation. Providing a seamless, hassle-free resolution and a courtesy vehicle when needed is part of our commitment to excellent service. We truly appreciate your feedback and are happy to know you were pleased with the outcome — the Beyer Subaru team looks forward to serving you again! -Josh Cochran, General Manager

November 01, 2025

I brought my Ascent in for a very overdue service at 120,000 miles. I also had an inoperative tire pressure gauge and the new struts I’d had installed by another Subaru dealership made it drive like a b More

by Ascentor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay
Nov 10, 2025 -

Beyer Subaru responded

Thank you, Ascentor, for sharing such a fantastic review! We’re so glad our team was able to get your Ascent back to driving like new and help resolve the strut issue with the other dealership. It’s wonderful to know the service process — from providing a courtesy vehicle to coordinating the repair — made things smooth and stress-free for you. We truly appreciate your trust and loyalty, and we’re honored to be your go-to team at Beyer Subaru! -Josh Cochran, General Manager

November 01, 2025

Everything is great! The car is running without a hitch. Love the new tires. And it was all well coordinated when I came in for simple oil change. The Beyer Team came More

by BB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay
Nov 10, 2025 -

Beyer Subaru responded

Thank you, BB! We’re thrilled to hear that everything went smoothly during your visit and that your car — complete with new tires — is running perfectly. It’s great to know our team helped make the process efficient and seamless, especially with winter right around the corner. We truly appreciate your trust in the Beyer Subaru team and are so glad we could give you peace of mind on the road! -Josh Cochran, General Manager

October 31, 2025

This dealership provided outstanding customer service, a loaner vehicle, and a service manager. That was really knowledgeable about my vehicle. More

by smith594roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandie
Nov 10, 2025 -

Beyer Subaru responded

Thank you for your kind review! We’re delighted to hear that our team provided the knowledgeable, attentive service you were looking for and that the loaner vehicle helped make your visit convenient. Delivering outstanding customer care is always our goal, and it’s great to know we met your expectations. We truly appreciate your feedback and look forward to serving you again at Beyer Subaru! -Josh Cochran, General Manager

October 31, 2025

Highly recommend. I’ve used Beyer Subaru for servicing my outback several times and I’ve had only great experiences. I’ve been immediately greeted upon arrival and kep More

by Shaky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandie
Nov 10, 2025 -

Beyer Subaru responded

Thank you, Shaky! We’re so glad to hear that your experiences with Beyer Subaru have been consistently positive. It’s wonderful to know our team’s communication and efficiency have made your visits smooth and stress-free. We truly appreciate your recommendation and your continued trust — we look forward to keeping your Outback running at its best for many more miles ahead! -Josh Cochran, General Manager

October 31, 2025

I love Beyer Subaru! I wouldn’t take my car anywhere else for service. Recently I took my car in because I was having trouble with the brake release button as well as s More

by Marlene48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandie
Nov 10, 2025 -

Beyer Subaru responded

Thank you, Marlene, for such a wonderful and detailed review! We’re thrilled to hear how well Sandie and our team took care of you and your Subaru. Going the extra mile — from arranging pickup and a loaner to delivering your repaired vehicle back to you — is exactly the level of service we strive to provide every day. Your loyalty and kind words mean so much to us, and we’re grateful to have you as part of the Beyer Subaru family! -Josh Cochran, General Manager

October 29, 2025

Clean, efficient, friendly, comfortable - they do it all and do it well. Car comes back fixed and clean. More

by gregoryelis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service coordinator
Oct 30, 2025 -

Beyer Subaru responded

Thank you, Gregory! We’re so glad to hear you consistently have such a positive experience with our team. Providing clean, efficient, and friendly service is what we strive for every day. We truly appreciate your trust and look forward to seeing you again! -Josh Cochran, General Manager

October 29, 2025

The service department always first class! ! Shay is our favorite service representative- experienced, knowledgeable and always thinking beyond just the current need. More

by Happy Outback Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay
Oct 30, 2025 -

Beyer Subaru responded

Thank you so much! We’re delighted to hear that Shay continues to provide such exceptional service—her experience and dedication truly make a difference. We appreciate your kind words and your continued trust in our team. It’s always a pleasure serving you and your Outback! -Josh Cochran, General Manager

October 29, 2025

Great dealership, second car we have purchased from them. Very helpful and gave us a great deal. Highly recommend. More

by eco.rcote
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Bader, Janzub Shouib
Nov 10, 2025 -

Beyer Subaru responded

Thank you so much for your continued trust and loyalty! We’re thrilled to hear that your second car-buying experience with us was just as positive as the first. Our team takes pride in providing great deals and personalized support, and it’s wonderful to know that came through once again. We truly appreciate your recommendation and look forward to helping you enjoy your new Land Rover for many miles ahead! -Josh Cochran, General Manager

October 28, 2025

Sandie Au from the service department went above and beyond to help me out. Something that is usually typical, she made me feel important. She embodies the Subaru brand and why I’m on my 4th Subaru. More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandie Au
Oct 30, 2025 -

Beyer Subaru responded

Thank you, KC! We’re so happy to hear that Sandie made such a positive impression and went above and beyond for you. She truly represents the care and dedication that define the Subaru experience. Congratulations on your fourth Subaru—we’re grateful for your continued trust and loyalty! -Josh Cochran, General Manager

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