Beyer Subaru
Alexandria, VA
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Made the process as easy as possible. Went in needed a certain amount for my trade. Done. Wanted car for a price. Done. Got a CPO with a warranty. DONE. As long as the small touch up pain Went in needed a certain amount for my trade. Done. Wanted car for a price. Done. Got a CPO with a warranty. DONE. As long as the small touch up paint comes in, then 100% I will continue coming in and more than likely purchase again. More
My daughter brought her Subaru in for an oil change. She told the intake person she had a service contract. The woman made zero effort to help my daughter find it by her VIN (which is apparently very She told the intake person she had a service contract. The woman made zero effort to help my daughter find it by her VIN (which is apparently very easy). She did not tell my daughter that you wold not honor the warranty if you did not have it upfront. When we went to pick up the car, we had the service warranty in had. The service team refused to accept it because they didn't have it upfront. Too late! Too bad! So, aggravated by that, I went to pay a charge that I had not expected to pay and was told you would add 4% for using my credit card. How petty is that? Then my daughter got in her car to find the mirrors askew and the Check Engine light is on. She obviously needed wiper blades, but no one bothered to notice or offer to sell and install new ones. We were looking for a service shop for my daughter's Subaru. It's pretty clear that we will not return to your shop. More
Excellent and over the top Service helping us replace our FOB 200 miles from home. We called and they offered an immediate service time to review options. Additionally on the call, they told us not to turn FOB 200 miles from home. We called and they offered an immediate service time to review options. Additionally on the call, they told us not to turn off the car. I arrived 30 minutes later. Two key folks helped with options - Jack Matteson Service Manager and Estephany Reyes - on the ball with timely and reassuring information. Thank you so much to those two I purchased a car at Beyer Subaru years ago and years later I find myself getting emergency service during a very stressful time. Culture, training, hiring solid individuals, etc - they do it right. Both departments (Sales years ago and Service last week) were so professional and helpful. More
They made the transaction as smooth and as quick as possible. I let them know the deal I wanted and they had the offer I was looking for in front of me in 30 minutes. No xx. possible. I let them know the deal I wanted and they had the offer I was looking for in front of me in 30 minutes. No xx. More
Tom Manager and Erin CSR gave me the run around. Make sure you READ everything before you sign on the line. They will take from you just as they took time from me. What does this say about Mr. Make sure you READ everything before you sign on the line. They will take from you just as they took time from me. What does this say about Mr. Beyer 8th District of Virginia? More
We recently bought a Subaru from Pete Bader at Breyer Subaru and it was a great experience. Straightforward, honest, and no game playing. Easiest and most pleasant car buying experience we’ve ever had. W Subaru and it was a great experience. Straightforward, honest, and no game playing. Easiest and most pleasant car buying experience we’ve ever had. We drove down from NY to buy our car from him and it was definitely worth the trip. Will gladly make the trek again for the next car we buy. Thank you, Pete! More
Just had a very pleasant new car purchase (and trade-in) experience at Beyer Subaru with Ron Samuels (sales) and Hakim Hashimi (finance). Found the new Subaru I wanted on their website and drove it home a f experience at Beyer Subaru with Ron Samuels (sales) and Hakim Hashimi (finance). Found the new Subaru I wanted on their website and drove it home a few hours later. Ron was very knowledgeable about the car and its features. Took a relaxed test drive during which he answered our questions. Negotiated to a price we were happy with. Hakim Hashimi made the financial transaction very simple. We would shop at Beyer again. More
The staff is very professional and courteous. Janzub was great to work with, was professional and kind. He showed all the features of the new car and safely delivered it to our address. Janzub was great to work with, was professional and kind. He showed all the features of the new car and safely delivered it to our address. More

