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Beyer Subaru
Alexandria, VA
76 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 38 service reviews
October 31, 2025
I love Beyer Subaru! I wouldn’t take my car anywhere else for service. Recently I took my car in because I was having trouble with the brake release button as well as s I wouldn’t take my car anywhere else for service. Recently I took my car in because I was having trouble with the brake release button as well as some other lights on the dash. When I was told my car was ready to be picked up I did so and noticed as I was returning home that my brake light on the dash started to blink. It was late in the day but I called Sandie (a fabulous, kind, wonderful and very competent woman) and left a message about the brake light flashing. By the time I got up the next morning Sandie had left a message and I called her back. She arranged for someone to pick up my car and drop off a loaner for me to use while Beyer tended to my problem. A few days later a Beyer representative dropped off my repaired car at my home!! This is outstanding service. More
by Marlene48
Employees Worked With
Sandie
October 31, 2025
Highly recommend. I’ve used Beyer Subaru for servicing my outback several times and I’ve had only great experiences. I’ve been immediately greeted upon arrival and kep I’ve used Beyer Subaru for servicing my outback several times and I’ve had only great experiences. I’ve been immediately greeted upon arrival and kept up to date on the status of my appointment via text. More
by Shaky
Employees Worked With
Sandie
October 29, 2025
The service department always first class! ! Shay is our favorite service representative- experienced, knowledgeable and always thinking beyond just the current need. ! Shay is our favorite service representative- experienced, knowledgeable and always thinking beyond just the current need. More
by Happy Outback Owner
Employees Worked With
Shay
October 28, 2025
Provided a list of concerns re: new auto purchase; taken professionally; issues/concerns were addressed and a printed summary report given to customer. Much appreciated! professionally; issues/concerns were addressed and a printed summary report given to customer. Much appreciated! More
by daniel.perch
Employees Worked With
Jonathan and Maurice in Service
October 28, 2025
Sandie Au from the service department went above and beyond to help me out. Something that is usually typical, she made me feel important. She embodies the Subaru brand and why I’m on my 4th Subaru. beyond to help me out. Something that is usually typical, she made me feel important. She embodies the Subaru brand and why I’m on my 4th Subaru. More
by KC
Employees Worked With
Sandie Au
October 25, 2025
As always service was prompt and efficient. Shay was particularly helpful because she noticed that we had not renewed our registration. Thanks Shay! Shay was particularly helpful because she noticed that we had not renewed our registration. Thanks Shay! More
by ericj
Employees Worked With
Shay
October 25, 2025
Excellence in service: I went in Wednesday, 10/22, for an oil change and noticed online that the new Forester Hybrid was in stock. So when my car was ready, I asked my salesperson if they had one in the an oil change and noticed online that the new Forester Hybrid was in stock. So when my car was ready, I asked my salesperson if they had one in the color I wanted. They did. The incentive was good as well as the trade-in value. So, I traded in for the new one and picked it up after work the next day. 🙂 More
by poplars.gussets-2w
Employees Worked With
Kenneth McAlpine, Janzub Shouib
October 24, 2025
Beyer Subaru is great! When I purchased my car in April 2024, it was a very pleasant and efficient experience.My salesman Pete was fantastic! Participating in the “Subar When I purchased my car in April 2024, it was a very pleasant and efficient experience.My salesman Pete was fantastic! Participating in the “Subaru Love Encore Program” with Mario was so beneficial! I’ve had my Impreza serviced three times now and each was high quality My last experience with Maurice was especially great! I truly feel so blessed to be a part of the Beyer Subaru Family and will highly recommend it to anyone I know who is considering purchasing a Subaru! More
by kiolusegun22@gmail.com
Employees Worked With
Peter Bader
