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Beyer Subaru - Service Center

Alexandria, VA

N/A
14 Lifetime Reviews Review Dealership

14 Reviews of Beyer Subaru - Service Center

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March 22, 2017

"Don't do it!!!!"

- Texeeb

Beware! Do NOT bring your car here. There are better subaru dealers in the area. Come here for mediocre service and pricey non-fixes for what's ailing your vehicle. Then they'll have the nerve to harass you by phone, email and mail to ask you how your service was. I should have never given them a second chance after they didn't even bother to reply to my email that my first service experience was unsatisfactory. $200 down the drain and my vehicle still squeaks and rattles, even though I had to wait a day late and an additional hour and a half to come and get it, which put my right in the middle of rush hour. How convenient that no service advisors are around when it's time to pick up! I didn't even get a block before the vehicle began to squeak again so I turned around and asked for my loaner back. I was told that was impossible and there was nothing that could be done bc all the service advisors were done for the evening, even though it was only 5:20 and they claim to be open 7am to 7:30 pm. To add insult to injury, they parked another subaru over the line and so close to mine that I had door ding damage. Totally horrendous experience. From now on I'll be going to the top rated dealership at Tyson's corner. Reviews don't lie!

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Recommend Dealer
No
Employees Worked With
Craig Beran
April 08, 2016

"Great service."

- MM

I have consistently gotten good, reliable advice and great service from Beyer Subaru. It's not the cheapest route, but the maintenance quality is very good, service reps dependable and courteous, and very professional. I highly recommend this dealership for ongoing service needs.

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Recommend Dealer
Yes
Employees Worked With
Several
March 20, 2016

"Sunner's Subaru"

- Jennie's Subaru

It's always a pleasure visiting our Subaru dealer. The staff is pleasant and competent. Maintenance charges are reasonable, but not cheap. We love our Subaru, and plan to drive it for many years to come.

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Recommend Dealer
Yes
Employees Worked With
Graig in service
February 12, 2016

"service center"

- lfzenker

Always excellent service and this time had pleasure of dealing with Christopher at check in and out. Very personable and has customer satisfaction as priority.

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Recommend Dealer
Yes
Employees Worked With
Christopher Newman
2
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