Bickford Ford

Nice Experience I was initially surprised by the solo test drive. It was nice to be able to drive the vehicle by myself. There was no pressure to buy the car or any e I was initially surprised by the solo test drive. It was nice to be able to drive the vehicle by myself. There was no pressure to buy the car or any extras in the finance office. Overall this was a great experience. More

Great experience Eric did a great job as my salesman very informative not pushy seemed very honest and genuine great experience and Matt did a very good job explain Eric did a great job as my salesman very informative not pushy seemed very honest and genuine great experience and Matt did a very good job explaining all the features of my new truck also a great experience our company has purchased 5 new trucks over the years and will continued thank you very much Don D & G More

best new car buying experience My first new car buying experience that was painless and stress free. communications with the salesman, finance manager and tech specialist was excell My first new car buying experience that was painless and stress free. communications with the salesman, finance manager and tech specialist was excellent. First solo test drive in my fusion without salesman was also a surprise. I could concentrate on the driving experience without salesman talking and distracting me. I would definitely recommend this dealership to anyone interested in a new or used car. More

Willing to work with me Mike M. was patient and helpful. He answered my questions. He was not pushy. A nice guy who felt genuine not phoney as some salespeople do. Appreciat Mike M. was patient and helpful. He answered my questions. He was not pushy. A nice guy who felt genuine not phoney as some salespeople do. Appreciated our tech savy teacher for going over the bells and whistles in our new car. He was great. And the fellow who went over our final paperwork did a great job. I think his name is Chris and hes been there for 20 plus years. The dealership in general gave me a positive feeling about buying and servicing my car there. More

Repeat Customers We have now purchased two trucks from Bickford Ford and will continue to purchase vehicles from them in the future. We love the no pressure sales and We have now purchased two trucks from Bickford Ford and will continue to purchase vehicles from them in the future. We love the no pressure sales and knowledgeable staff. All of our questions were answered and Jeff Wing spent time to getting to know us better. Matt was very helpful in explaining all the tech in our new truck. More

What a wonderful place! Going to a car dealership usually feels to me like swimming in a shark pond; but not true at Bickford Motors. It felt more like a pleasant afternoon e Going to a car dealership usually feels to me like swimming in a shark pond; but not true at Bickford Motors. It felt more like a pleasant afternoon excursion. The entire culture is different at that dealership. No one was stressed, people weren't competing with each other, nor pressuring me to buy things I couldn't afford and didn't need. The people who work there are happy, gracious and professional, and there is a strong sense of community. And I was blown away by the service I received, not only by the salesmen who helped me but also by the finance department, who checked multiple lenders to get me the best financing; and by the tech wizard who spent a good 40 minutes with me, teaching me how all the bells and whistles in my car worked, and then gave me his email address and phone number in case I had any further questions. All that for a used car purchase. I have never had such an experience in a dealership; and I doubt I will ever buy a car anywhere but Bickford. More

Great customer service All about the customer, Darren made sure we were in the right car for our family. Didn't look at us as a number and throw is in whatever was there, he All about the customer, Darren made sure we were in the right car for our family. Didn't look at us as a number and throw is in whatever was there, he took the time to find the right vehicle for us and stayed bellow our budget and didn't push the biggest thing he could find. Thank you to the Bickford family for making us feel welcome and comfortable. One of the last companies that truly has great customer service. More

Great NO Pressure Experience Recently bought a 2015 Ford Focus SE. I was out of town when my husband picked up the new car, yet was able to drop into the dealership later and give Recently bought a 2015 Ford Focus SE. I was out of town when my husband picked up the new car, yet was able to drop into the dealership later and given complete overview of features. Very pleasant experience. No pressure by sales staff. More

Great New Car, Great Experience at Bickford! Recently drove off in my new Ford Flex! Working with Bickford was smooth and easy and the service was great. I was able to take advantage of a promo Recently drove off in my new Ford Flex! Working with Bickford was smooth and easy and the service was great. I was able to take advantage of a promotion through BECU/Bickford which lowered my interest rate by a half percent! All of the sales paperwork was thoroughly explained and I did not feel pressured to buy into more than what was necessary for my budget and family. Matt the technician walked us though all the amazing technology and I now better understand my navigation, touch screen controls and fancy equipment. And I mean FANCY equipment! Overall my experience was excellent and I recommend Bickford for anyone shopping for a new or gently used car! - Jonna C. More

Excellent customer service Michael Holden was such a pleasure to work with, I actually learned a great deal with his technology review of my new truck. Went through all the deta Michael Holden was such a pleasure to work with, I actually learned a great deal with his technology review of my new truck. Went through all the details and then offered anytime to just stop by if I have any questions. BICKFORD should be really happy with such an awesome employee. Thanks Michael for spending the time. More