Bickford Ford - Service Center

Randy in the service department was fantastic he and his crew did a great job crew did a great job More

The service was completed in a timely manner and we were kept informed about the status of the repair. In addition the service coordinator provided us with a summary of other maintenance needs that can be kept informed about the status of the repair. In addition the service coordinator provided us with a summary of other maintenance needs that can be handled in the future. More

Your staff was great appreciated the quick response. Drivers side mirror was broke which is my major mirror and took me in promptly to address the safety issue. Drivers side mirror was broke which is my major mirror and took me in promptly to address the safety issue. More

The BEST around! We are seniors and don’t drive much and Bickford has this awesome service whereby they come and pick up your vehicle, take it in and service it to yo We are seniors and don’t drive much and Bickford has this awesome service whereby they come and pick up your vehicle, take it in and service it to your requirements then bring it back! Amazing. Only took a couple of hours and we got er done. Needed an oil change, new wiper blades, cabin air filter change, tires rotated. They called to let us know how much was left on the brakes and tires and to take our payment. It was even less than quoted! Thanks Bickford for being an innovative dealership. More

My dealership in Everett closed and transfered everything to Bickford Ford! Glad we did great experience great staff! to Bickford Ford! Glad we did great experience great staff! More

Mobile Service tech Jason arrived on time as promised. Very nice young man completed the work quickly without any issues. Mobile service is really great! Highly recommend Bickford Ford. Very nice young man completed the work quickly without any issues. Mobile service is really great! Highly recommend Bickford Ford. More

Very friendly and helpful people, both answering the phone and in the service department. In some cases they will go to your home for a service appointment which is awesome phone and in the service department. In some cases they will go to your home for a service appointment which is awesome More

I drove my 2004 F150 into the dealer. I reported the problem as no reverse, I heard a big pop and then no reverse. I said I looked up the problem and it looks like the reverse band broke I reported the problem as no reverse, I heard a big pop and then no reverse. I said I looked up the problem and it looks like the reverse band broke and I'll need a transmission. I even asked a price for rebuilt transmission ($8000), they said they will look at it and let me know. I was told they couldn't fix it, a rebuild transmission is not available and they couldn't get the parts, they refered me to a transmission shop. So after they had my truck for 1 week I paid them $800 for them to tell me what I told them when I dropped my truck off, then paid $200 to tow my truck to the transmission shop to have it repaired. I now know where I will NOT be going for any repairs. More

I took my truck in for a water leak and they said they couldn't find it. I called them about it again about the water leak a couple years later after it had sat out in the weather and was told they don' couldn't find it. I called them about it again about the water leak a couple years later after it had sat out in the weather and was told they don't have technicians that do water leaks. Then why did they tell me that there was no problem when I took it in the first time when they don't have technicians that deal with that. I have bought several trucks from them but never again. More