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Biener Ford - Service Center

Great Neck, NY

4.7
378 Reviews

378 Reviews of Biener Ford - Service Center

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May 05, 2024

The auto center was able to diagnosed the problem with the 2018 mustang engine. I had taken the car to 3 different car shops and they were not able to detect the problem. Biener Ford corrected the problem More

by msbaez67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
May 07, 2024 -

Biener Ford responded

Thank you for sharing your positive experience with our auto center at Biener Ford. We are delighted to hear that we were able to accurately diagnose and promptly correct the issue with your 2018 Mustang engine. Your feedback is greatly appreciated!

April 09, 2024

Lovely people to work with, the work was done promptly and as promised. Can’t ask for more than that! More

by lester100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, Jennifer
Report | Print
Apr 10, 2024 -

Biener Ford responded

Hi Lester! Thank you so much for your kind words. We appreciate your feedback and look forward to working with you again in the future!

March 30, 2024

They were very Quick, efficient and friendly. Couldn’t ask for better service. Will def be coming back here More

by dalzate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
Report | Print
Apr 01, 2024 -

Biener Ford responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. We look forward to welcoming you back soon!

March 26, 2024

Was greeted well with very good customer service. Techs were very knowledgeable and very good. Valets where very accommodating. More

by bobe61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Mar 27, 2024 -

Biener Ford responded

Thank you for taking the time to share your positive experience with us! We appreciate your kind words and look forward to serving you again in the future!

March 14, 2024

Steve does a great job, tells you if I can wait and how long and how much repairs will be. More

by Johnlmapi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve service writer
Report | Print
Mar 15, 2024 -

Biener Ford responded

Hi John, thank you for taking the time to share your positive feedback about Steve's service! If you have any further feedback or questions, feel free to reach out. We appreciate your support!

March 09, 2024

Steve was excellent. Courteous, informed and efficient. Very pleased with the service he provided me with More

by sng424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve. Service Dept
Report | Print
Mar 11, 2024 -

Biener Ford responded

Thank you for sharing your positive experience with Steve! We appreciate your feedback!

March 08, 2024

I liked the layout and then meeting Jennifer, my service rep who listened attentively to my issues regarding my service.. More

by wgg3449
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer and Louis
Report | Print
Mar 11, 2024 -

Biener Ford responded

Thank you for sharing your positive experience with us! We look forward to serving you again in the future!

February 27, 2024

Simply the best. They are always polite and professional. I am confident leaving my vehicle with them every time. More

by davidmalanga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Urena and Steve, Louis Del Balzo
Report | Print
Feb 28, 2024 -

Biener Ford responded

Thank you for the glowing review! We appreciate your business and hope to see you again soon!

February 26, 2024

Took my MME in for a recall and another issue. Service advisor Steve is fantastic; he kept me updated until I got my car. Everything was fixed as promised. I want to point out that MJ, who answere More

by Harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve and MJ
Report | Print
Feb 27, 2024 -

Biener Ford responded

Harry, thank you for taking the time to share your positive experience with us! We are thrilled to hear that our team, especially Steve and MJ, provided you with excellent service. We appreciate your feedback and look forward to serving you again in the future.

February 24, 2024

steve, our service advisor was very helpful. Will definitely recommend to friends and family. Thanks More

by Jaconthelevel
Workmanship
Recommend Dealer
Yes
Employees Worked With
Steve, servi r dept
Report | Print
Feb 27, 2024 -

Biener Ford responded

Thank you for the kind words! We appreciate your support and look forward to assisting your friends and family in the future.

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