After a $1,600 repair failing to fix the same initial - byazid redoy
After a $1,600 repair failing to fix the same initial whining noise, they bribed me with a loaner car (after keeping car 2wks) and a "promise to make it right" only if I gave them a 5-star Ford survey rating first. Total scam artists. They performed major work without my authorization and lied to my face about the $999 credit Ford Corporate sent them. No one explained or informed what is my bill how much will warranty cover, how much will be out of pocket. When I asked for a bill explanation, the manager yelled, cursed, and told me to walk home (50 miles) after taking the loaner back. After over $6,400 in total payments, my car STILL has the same issue, and they won't even sit in the car to verify their "work".
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