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Big City Mitsubishi - Service Center

Brooklyn, NY

3.4
25 Reviews
Call Service Center (718) 708-8033

25 Reviews of Big City Mitsubishi - Service Center

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May 11, 2024

Sales rep was very helpful! ! friendly and made my wife and I feel right at home. Issac. More

by SAMBRY15
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac isaac
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Helpful
May 05, 2024

I’m very pleased with service. I would highly recommend to anyone. I’m very satisfied. More

by HEYSOULSISTER40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue
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Helpful
May 04, 2024

The place I always take my baby to fire the best attention and repairs, thank you. More

by LAVIEBEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josua Rojas
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Helpful
May 02, 2024

Excellent service. Care for client needs. Very detailed explanation of the fixed problem and what needs to be done if problem happens again. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Helpful
May 01, 2024

Too much after you sign things change everything is not what they say a lot of run around More

by JONESAMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I won’t do that
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May 01, 2024

"I had an excellent experience getting my car serviced at Brooklyn city mitsubishi service department. The staff in person of Josue Rojas was incredibly friendly and knowledgeable, and took the t More

by PETERSNY1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josue Rojas
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Helpful
April 14, 2024

My experience at the dealership was great,I would recommend it to my friends and family More

by AIDE561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Helpful
April 04, 2024

The worst place to get a oil change I hate this place I will never go back The Valet parking lady at 599 east 56th location Is a rude n nasty More

by YOUNGALLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
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Helpful 1
April 01, 2024

Great customer service to get your vehicle service, tv for entertainment, okay snacks and hot beverages. More

by Hi and By.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Helpful
March 23, 2024

Customer service awful. I have a 5 year warranty and they stil charge me for the part plus labor. I’m not going back to them. More

by SAUNDRA_BEST
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manager
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Mar 23, 2024 -

Big City Mitsubishi responded

Thank you for taking the time to share your concerns with us. We truly value your feedback and apologize for any confusion or inconvenience you may have experienced regarding the warranty coverage. Our goal is to ensure that all warranty terms are transparent and that our services meet your expectations. The previous automotive shop over-filled your oil and damaged the sensor. We corrected the problem and would hope that you would revise your customer review to 5-stars and give the other automotive shop that damaged your car the negative reveiw. Please feel free to contact us directly so we can assist you more effectively and ensure your satisfaction. Your trust in our service is paramount, and we are committed to resolving any issues to your complete satisfaction. Thank you.

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