Big Mike's Auto Sales
Tulsa, OK
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The first red flag should have been when he said that we needed to buy their warranty because if the turbo went out, the warranty would pay for itself. We asked if there was a problem with the turbo. He sai needed to buy their warranty because if the turbo went out, the warranty would pay for itself. We asked if there was a problem with the turbo. He said no, he wouldn't sell it if there was an issue but if an issue came up with it, the warranty was good to have. Car was for our daughter, we trusted him. She did not have the extra funds for the warranty. Signed all the paperwork and started driving home. Check engine light came on....should have been our second clue and should have taken it back then. Drove back to the car lot, Joe looked at it and said that it wasn't reset from oil change. He reset the light. Fast forward to three weeks later, engine light stayed on, key fob stopped working, air conditioner quit working. Made several calls....if they did answer or return call, was told should have purchased the warranty. purchased an outside warranty, took it to the shop for repair and low and behold, turbo wastegate is bad, affects the air conditioner. Because the waste gate is on the outside of the turbo, isn't covered under warranty. Husband went back to Big Mike's today and showed them the $5k mechanics bill for the $7k car we bought from them three months ago. Was told, you should have bought our warranty, we could have gotten it covered. Conversation went bad and Joe told my husband, "man I thought we were friends and then you go and blast me!" xxxx straight we did. They sold us a piece of xxxx car that they knew had a turbo problem that we are not stuck with. Yes, I am going to let everyone know not to buy a vehicle from them. They are shading as xxxx and do not care that they sell piece of xxxx cars as long as they get the sale. Now I know that people will say that that is the chance you take when you purchase a used car and do not get the warranty and I cannot argue that. We went to them because we trusted them and trusted that they would not sell us a piece a xxxx car. Yeah, we thought they were our friends as well. If you purchase from them, be prepared to have a high mechanic bill on the car. More
