Big O Dodge Chrysler Jeep
Greenville, SC
Is this your dealership?
Filter Reviews by Keyword
By Type
177 Reviews of Big O Dodge Chrysler Jeep
Awesome experience! I recently purchased a 2014 Dodge Durango Limited from Big O Dodge after test driving several mid size SUVs at other dealerships/brand. The entire process was smooth and easy - I was Durango Limited from Big O Dodge after test driving several mid size SUVs at other dealerships/brand. The entire process was smooth and easy - I was in and out in a record 2 hours! After locating the make/model/color at Big O, I contacted Josh Moore, internet manager, to schedule a test drive at 3:45 pm. He introduced me to Rick, who was kind enough to pull the car off the showroom floor. Rick was polite, respectful and friendly, in addition to being knowledegeable about the car and the supplier discount eligibility. I told Rick I was interested in purchasing the vehicle but I had a commitment to be somewhere at 6pm. The negotiation process was simple and fast, without the typically dealer games. The staff flew through the signing and financing and I was able to drive away with my new Durange a few minutes after 6 pm. Both Jake Odum and Josh Moore came by to say thank you, which was a nice touch. Highly recommend Big O Dodge and will use them for any future car purchases! More
The overall experience was perfect and a smooth transaction. I felt that the dealership was at work for me and not for personal gain. The building and lot were clean and comfortable. Everyone was r transaction. I felt that the dealership was at work for me and not for personal gain. The building and lot were clean and comfortable. Everyone was respectable and I enjoyed buying from Big O Dodge. I will be a return customer knowing I will receive the best service,price, and respect in the upstate. Thank you for your time and kindness. Keep up the good work. Thank you. Daniel Landrum More
Very good experience. I found the truck I wanted with every thing i wanted already on it. The price was good and the salesman was very helpful and friendly. every thing i wanted already on it. The price was good and the salesman was very helpful and friendly. More
Great bunch to deal with. Not pushy,they let you make your own choices and then do all they can to get where you want them to be. They didnt have the color I wanted. Mark went out of his way to find and your own choices and then do all they can to get where you want them to be. They didnt have the color I wanted. Mark went out of his way to find and retrieve the truck i wanted. No questions asked and no hidden fees. These guysare top knotch. WILL DO MORE BUSINESS WITH THEM. A+A+A+A+ More
I pull a light weight horse trailer and the truck I purchased does not have an integrated brake controller, a hitch or a bed liner, which I am having to pay to have installed. The salesman was told at purchased does not have an integrated brake controller, a hitch or a bed liner, which I am having to pay to have installed. The salesman was told at least three times the price I was willing to finance and he quoted me a sales price that matched that. However, when I went to the finance manager the price had increased over $1500 which included a duplication of the sales tax, title fees and dealer fees compared to the price quoted by the salesman. I feel like there was a lot of game playing between the salesman and the finance manager, with me caught in the middle. I did purchase the truck, but was not sold the truck with the features I outlined to the salesman. More
I was looking for a Ford Ranger pick up. I found one that I liked on Big O's Ebay sight and inquired about it twice. Nobody bothered to contact me. I visited the dealership looking for the truck and was told I liked on Big O's Ebay sight and inquired about it twice. Nobody bothered to contact me. I visited the dealership looking for the truck and was told that it had been sold some time ago. Seems that they can't keep their sight updated and aren't courteous enough to respond to you. I guess they must do enough business that they can afford to turn people off. I noticed that they don't respond to postings here either. Tells me all that I need to know. Stay away from Big O!! More
After we had a horrible experience at another local dealership we were very impressed from the moment we entered Big O'Dodge, we were met with great customer service. The sales person we worked with ( dealership we were very impressed from the moment we entered Big O'Dodge, we were met with great customer service. The sales person we worked with (Rick Parsons) knew how to treat his potential customers/helping us to make the final decision to purchase a new Jeep. His approach was friendly and knowledgeable. When it came to pricing the Jeep the dealership was negotiable, coming to a price that we were all happy with. When I left the dealership I told Rick that I would highly recommend Big O'Dodge of Greenville. Thank you for an easy decision and great customer service!!!!! More
This is the first Dodge I've purchased in over forty years and the Durango Citadel has exceeded my expectations. My thanks to Doug Simek and Kyle Odum for making this purchase experience very rewarding years and the Durango Citadel has exceeded my expectations. My thanks to Doug Simek and Kyle Odum for making this purchase experience very rewarding and satisfying. Big O Dodge is an outstanding place to do business with... More
Hands down this was the greatest car buying experience of my life. It was lighthearted, no haggle, and Donald Span in my book deserves at least a Burger from Burger King. (LOL) - He was the best. Thanks BIg my life. It was lighthearted, no haggle, and Donald Span in my book deserves at least a Burger from Burger King. (LOL) - He was the best. Thanks BIg O Dodge for being there for us!!!!! More

