Big Star Buick GMC - Service Center

The employees in this dealership are exceptionally pleasant, helpful, and knowledgeable! Those I have dealt with so far are Ricardo, Vincent, Timothy, and Jo. Ricardo (Rick) has assisted me several pleasant, helpful, and knowledgeable! Those I have dealt with so far are Ricardo, Vincent, Timothy, and Jo. Ricardo (Rick) has assisted me several times in learning what all the buttons and knobs are for on my new Terrain Denali. I am 80 years old and technically challenged!! Vincent graciously offered to put my new license plates on my car for me. The lady in the service department never gave up until she was successful in getting my phone ( Apple 13 Pro Max) to charge in the charging slot in my new car. So far, I have been very pleased with Big Star GMC!! More

Always satisfied with the service and the courtesy shown and would highly recommend ro anyone and would highly recommend ro anyone More

The staff is very helpful and polite. The waiting area is clean. The wait time however is extremely too long. Every time I’m there it’s for at least 4 hours. Even for just an oil change. The waiting area is clean. The wait time however is extremely too long. Every time I’m there it’s for at least 4 hours. Even for just an oil change. Overall, it’s a positive experience. More

The service writer was courteous and professional. The work was done in a timely manner. The work was done in a timely manner. More

First time having service done at Big Star and Tim was awesome. Will be back. awesome. Will be back. More

Lack of communication between the parts and service departments. Also a lack of communication with customers. It took over 6 months to have warranty work completed on our new truck. departments. Also a lack of communication with customers. It took over 6 months to have warranty work completed on our new truck. More

Always great, Tim does a great job efficient and very quick I would recommend service here quick I would recommend service here More

He is the best! ! The most helpful person is the bussiness!! Please I recommend him for all your questions and sales opportunity's. If you buy a car. Call this man . ! The most helpful person is the bussiness!! Please I recommend him for all your questions and sales opportunity's. If you buy a car. Call this man . You wont be let down. HE WILL GET YOU THE BEST DEAL!! More

They let my truck inside expose to weather is all wet and they give it to me like that, took it back to get it fix, is been almost two weeks and nothing yet…@ least I have a loner because I file a complaint… they give it to me like that, took it back to get it fix, is been almost two weeks and nothing yet…@ least I have a loner because I file a complaint….go some where else More

Love this place, great and good service always! Thumbs up. Thank You Big Star GMC!!! Thumbs up. Thank You Big Star GMC!!! More