Back

Big Star Buick GMC - Service Center

Baytown, TX

3.9
267 Reviews

267 Reviews of Big Star Buick GMC - Service Center

Sort by
June 21, 2023

Great service every time I go to the dealership. I have no problem or complaints. Very satisfied!!👏 👍 More

by miteeman00
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Service Manger
Jun 21, 2023 -

miteeman00 responded

Great job, well done!!

June 20, 2023

The dealership employees was very professional. The building was very clean. And was a quick service More

by MACMycurry
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Salazar
June 18, 2023

My husband actually completed this task, he had no complaints and will return when it’s time for our next oil change. More

by phalync
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2023

Victoria was very very professional and keep me informed thu text messages to see if I need anything. More

by SUESUE1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
June 16, 2023

Jose and William were very helpful with great customer service! I definitely recommend this location More

by ZELINAMARTINEZ37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William and Jose.
June 14, 2023

Recall was completed quickly and they washed and detailed my vehicle. Most dealerships I have been to do not do that so that was a very nice surprise. More

by KristaCarter77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know the name of the person that helped me
June 14, 2023

Great Dealership with Customer Service that is represented throughly like when i first bought my vehicle here! More

by raulhernandez7rm@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy - Service Department - 5 Star Service
June 12, 2023

The service was great. I made appointment and the they pull my car right into the bay. More

by ADRIEN.KENEBREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terence Flynn
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

The dealership is always clean and in order . The staff is always friendly, helpful, knowledgeable and dressed professionally !! More

by JIMZDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Pierre II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Carranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2023

Great job. My Yukon was so clean and ready for the road again. Thanks for the attention given to my truck. More

by sherring6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Umana
5.0
This rating includes all reviews, with more weight given to recent reviews.