Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

The service dept has failed to program my dealer ordered fob, after 4 diff attempts, Left vehicle 24-48hrs, no courtesy loaner, no plan to resolve key/program issue. I have a spare key i cannot use thank yo fob, after 4 diff attempts, Left vehicle 24-48hrs, no courtesy loaner, no plan to resolve key/program issue. I have a spare key i cannot use thank you More

The service dept. at Big Star did a terrific job servicing my Fiat 500. Gloria, my service person was very helpful. at Big Star did a terrific job servicing my Fiat 500. Gloria, my service person was very helpful. More

Luis Torres was my salesman and Cindy was my finance agent...they both were very professional and explained everything to me.. I was very disappointed that I never received my $50 gift card for test dr agent...they both were very professional and explained everything to me.. I was very disappointed that I never received my $50 gift card for test driving a vehicle.. not only did I test drive a Jeep but I bought it.. I have contacted Luis by email text phone and voice messages and never have received a call back.. I still have not received my $50 gift card More

My second maintenance done here was pretty terrible. I had to deal with tire issues and they tried to give me my car back with a 21 PSI in the front tire when the service I had included a tire rotation. I had to deal with tire issues and they tried to give me my car back with a 21 PSI in the front tire when the service I had included a tire rotation. I end up spending 3 hours of my day just trying to get an oil change and a tire rotation . It did not give me a lot of confidence in having future service done here More

Daniel was an amazing salesman. Very knowledgeable and straight to the point. No run-around or any extra ‘fluff’ you might get from someone else. Very knowledgeable and straight to the point. No run-around or any extra ‘fluff’ you might get from someone else. More

The service department team was very helpful. They help me keep up with what was going on through text message. I really appreciated that. They help me keep up with what was going on through text message. I really appreciated that. More

They were very nice. Everything got taken care of in a very tiny manner. They kept me updated on everything that was going on and when we had a slight issue leaving, they Everything got taken care of in a very tiny manner. They kept me updated on everything that was going on and when we had a slight issue leaving, they took care of it very quickly overall very satisfied with everything. More

We went there to buy a use truck, they actually gave me what I asked for and got a killer deal. Even got a warranty! Thanks again for fast friendly service. what I asked for and got a killer deal. Even got a warranty! Thanks again for fast friendly service. More

Hands down the worst dealership to buy a vehicle from , they are nothing but frauds. Bought a truck a month ago and regret ever even purchasing it with these people. Let me add the fact that I still haven’ they are nothing but frauds. Bought a truck a month ago and regret ever even purchasing it with these people. Let me add the fact that I still haven’t even received my $500 back from my deposit. More

Had a great experience at Big Star! They worked with me and got me into an awesome new Jeep for a great price! They worked with me and got me into an awesome new Jeep for a great price! More