Back

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Webster, TX

4.1
2,001 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours. We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
Contact Dealership

15711 Gulf Freeway

Webster, TX

77598

Directions

By Type

Showing 2,001 reviews

January 18, 2026

Estoy muy satisfecho con el trato que recibí en el dealer de bigstart desde que llegué nos atendió Luis y nos mostró justo lo que andaba buscando, el se mostró con mucho dominio de su trabajo y de los autos More

by Frank Carlos Garcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CAJUN
January 18, 2026

Easy, we wanted to drive a lot of vehicles. They were helpful. Explained well. Happy with outcome. More

by E.SANDERS050608
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel, Ryan
January 16, 2026

Very nice clean facility best hot chocolate and Brittany was the best ever! She made my husband and I feel right at home and was hilarious! More

by RAEGANTYLER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany
January 16, 2026

Kevin was great to work with, he took care of our needs . ... also very professional More

by consultpdj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin, Thai
January 15, 2026

We took our truck to get serviced and at this point we feel like nothing was done to the truck everything is the same . Had it there for 4-5 days and I feel like we just spent money and time off of work . More

by nicasiomeza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Estephanie
January 15, 2026

That was very impressed with the leadership again. My salesperson and finance a person. Everyone was very attentive and helpful. More

by alvarezmarty281
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Jimenez,
January 15, 2026

The push of items to customer is not a great salling marketing. Overall it was a great dealership. More

by wayne8lewis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Thi
January 14, 2026

Someone has sent false email notifications to come in for service or a maintenance program will expire. My maintenence program is not due to expire. A few days after having my service done I received email s More

by benebibe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany Walker
Jan 15, 2026 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Steven Garcia, Service Manager steveng@bigstardodge.com

January 14, 2026

Th dealership is clean, and the staff is friendly. The young man in the service department was helpful and I appreciate that. More

by TinGalveston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name but I think it was Caleb? Colton?
January 14, 2026

This the 4th Jeep we have purchased from Big Star. From the test drive to the finance department everything went smoothly. More

by rllowe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard, Daniel
1
...