Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Good service all ways willing to help it just great over all equally car dealers all equally car dealers More

They are great always a wonderful experience on time take great care of you and all around experienced staff great care of you and all around experienced staff More

My service representative was very timely in his response. I would recommend this dealership to anyone. response. I would recommend this dealership to anyone. More

Thus far Big Star has proven to be the best dealership experience I've had since buying my Ram. The majority of other dealerships have a week long wait during which they want to hold your vehicle before e experience I've had since buying my Ram. The majority of other dealerships have a week long wait during which they want to hold your vehicle before even looking at it. That's ridiculous for the typical American household because it costs me a week of paid leave on top of whatever the repair costs. Big Star was able to look at my vehicle in 2 days. What's more, once they found out what the issue was, they contacted Chrysler to bargain on my behalf for the issue (which is definitely something that should have been remedied at fabrication) and save me 70% on the fix! If I'm honest, were that not the case, I definitely would have never bought another vehicle from Chrysler; and that's saying something considering I have family that work for them! I look forward to continuing my relationship with Big Star and thank Shane and the whole team over there for their professionalism and customer care. More

Everything started off great of course when wanted to make a sale. Had a tire blow out 400mikes later, appeared to be a factory defect of tire, and found out while on the side of the interstate, that the make a sale. Had a tire blow out 400mikes later, appeared to be a factory defect of tire, and found out while on the side of the interstate, that there was no jack or spare. Once I contacted/went to dealership about the tire and spare, was treated very poorly and was basically told not their problem. Not a good start after just purchasing a brand new vehicle to the lack of concern and customer service I received. More

Everyone at dealership was friendly and service was quick and thorough. I recommend Big Star Dodge Service. and thorough. I recommend Big Star Dodge Service. More

Sometimes takes a while but the internet is great and the waiting area is comfortable. They also offer rides, but I usually just wait. Love that they always wash & vacuum! waiting area is comfortable. They also offer rides, but I usually just wait. Love that they always wash & vacuum! More

Excellent staff Took care of me once I arrived Waiting time was o.k. Good service time was o.k. Good service More

Great place . I love the service and the people . Overall 10 of 10 . Highly recommend. I love the service and the people . Overall 10 of 10 . Highly recommend. More

Jazmin was great in getting our vehicle in and out of the service department quickly. She followed up and explained the repair process thoroughly. service department quickly. She followed up and explained the repair process thoroughly. More