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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
2,098 Reviews
You might expect a car company’s top priority to be cars, but not at Big Star Chrysler Jeep Dodge Ram Fiat Clear Lake. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,098 reviews
February 01, 2026
I had to have a recall performed, as well we the last free oil change and tire rotation performed on my vehicle. The only complaint I have is that, when they rotated my tires, they did not adjust the ti free oil change and tire rotation performed on my vehicle. The only complaint I have is that, when they rotated my tires, they did not adjust the tire pressure of each tire for where the tire was installed. My vehicle has a lower tire pressure on the front tires than the back tires and that was not corrected. More
by other-access
Verified CustomerEmployees Worked With
Estefany Martinez
January 31, 2026
Your service center is pretty good, but your cells and finance department are liars and thieves. Your finance director screamed and cussed at me and called me very foul names then ended up having to have finance department are liars and thieves. Your finance director screamed and cussed at me and called me very foul names then ended up having to have men from the sales department pull him away from me and yet he still has a job there even though that’s how we treat your customers. More
by VNOLEN1329
Employees Worked With
Finance Director Chris Stuberger And TJ Boyd
January 30, 2026
LIARS and they don’t honor agreements made. Then they charge you for the Big Star package and can’t even tell you what that consists of. Then the sales person tells you that if you don’t like i Then they charge you for the Big Star package and can’t even tell you what that consists of. Then the sales person tells you that if you don’t like it, you can go buy it somewhere else. DO NOT GO HERE TO PURCHASE A VEHICLE!! More
by mdmtt115
Employees Worked With
Brittany
January 29, 2026
They have had our truck for 3 weeks 1 week in they still couldnt tell us if under warranty. They then tell us its not. Keep putting us off on picking it up.we are out 700.00 plus in car rentals and uber couldnt tell us if under warranty. They then tell us its not. Keep putting us off on picking it up.we are out 700.00 plus in car rentals and ubers. They still have our truck over $1k estimate and it should be covered under warranty!! I will NEVER go there again!!! More
by misti.lefner
Employees Worked With
Stephany
January 27, 2026
This dealership gets you in and out in a gyp. I had no issues getting a vehicle. I love the truck I got. I would highly recommend going here and getting you a new or used vehicle. The service was I had no issues getting a vehicle. I love the truck I got. I would highly recommend going here and getting you a new or used vehicle. The service was excellent thanks to Eric. K I was in and out. More
by dashdamion94
Employees Worked With
Erick E,Erick k
January 23, 2026
Great experience! Thank you Big Star for taking care of our family and we now have two jeeps in our stable! Wrangler and now our Gladiator! Thank you Big Star for taking care of our family and we now have two jeeps in our stable! Wrangler and now our Gladiator! More
by Jasonwthompson1975
Employees Worked With
Finance Mgr, Eric sales manager and Daniel our salesman!
