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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake

Webster, TX

4.2
1,629 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours. We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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15711 Gulf Freeway

Webster, TX

77598

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Showing 1,629 reviews

November 11, 2023

Horrible communication. They had my vehicle for two weeks and still never gave me an update. More

by PENNZ24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madison Spencer, Sky Dejohn
November 10, 2023

Worst vehicle buying experience I've ever had. Delivered new truck filthy and with open recalls. Took hours to close the sale, failed to honor sales agreement described by Salesman. After sale More

by do328plt
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Madison Spencer, Sky Dejohn
November 10, 2023

Amber and her crew were awesome, thanks for the great customer service, just wished I could’ve gotten my tank topped off, I remember amber stating I would get a clean and a top off on fuel. Other than th More

by katelyn cue
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Amber
November 10, 2023

Is this a xxxxing joke? I’ve left three reviews about my horrible service. Quit acting like you’re actually going to do xxxx about it or change in anyway. I’ll use the last More

by kevind0905
Recommend Dealer
No
Employees Worked With
Neither of these people
November 09, 2023

The whole process was went smoothly. Our sales guy, Jason, was great to work with. Highly recommened a purchase here. More

by griselda2roD
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jason
November 08, 2023

Great service and I appreciate the detailing, but when you guys detailed my tires you either pressure washed them or sprayed them with tire dressing that dissolved the font for the air pressure sensors th More

by varelse2005
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Sky Dejohn
November 08, 2023

Pretty low hassle. Tough financing for them to work out. I appreciate the effort you took in finding suitable financing. More

by bthames
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Sky Dejohn
November 07, 2023

Very bad service attention and time! No concern for the customer! I had parts left in the back of my van! More

by lrvega3
Service Price Transparency
Workmanship
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Recommend Dealer
No
Employees Worked With
Vincent
November 07, 2023

Great experience from the moment I arrived. Luis was very helpful and not pressuring at all. Finance manager Timmy was great. Explained everything well. Definitely would recommend to anyone loo More

by crclarkjr
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis and Timmy five stars each
November 06, 2023

Our salesman Dennis was very helpful. We did not buy a car at the dealership, due to the one we dejected not having a tow package. Also, we did not want to pay for the Big Star Package More

by jillkwebb
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dennis, Sky Dejohn
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